Kimberly Morales

I am a Healthcare AR Specialist and Virtual Assistant with experience handling high-volume medical claims, Workers’ Compensation, No-Fault, and full RCM support. I manage up to 70 claims per day, perform 30/60/90+ day AR follow-up, resolve denials, submit appeals, and coordinate with payers and providers to ensure timely reimbursement. In addition to healthcare claims, I also support dental clinics with scheduling, insurance verification, treatment plans, pre-authorizations, chart updates, and patient communication. I’m proficient in Dentrix, Eagle soft, Open Dental, Epic, and multiple payer portals. My strengths include accuracy, clear communication, fast learning, and the ability to stay calm and focused in fast-paced environments. I’m passionate about helping clinics run efficiently, supporting patients with empathy, and ensuring clean, well-documented, and fully compliant claims. Always open to learning new systems and processes, and excited to bring value to healthcare teams that prioritize high-quality care and operational excellence.