Kimberly Mendoza

KIMBERLY MENDOZA Customer Service Support | E-commerce VA I’m Kimberly Mendoza, an E-commerce VA with three (3) years of experience. I’m a specialist in handling and providing customer service that will make and help companies and customers in need. EXPERIENCE EDUCATION 2017 - 2018 ICCT Colleges Foundation Inc. Bachelor of Secondary Education Major in English SKILL Email/call handling & support Customer Service Excellent communication skills Data Entry Product Research APPS AND TOOLS Nov 2021 - March 2022 Watchrapport Customer Support Specialist Answering customer inquiries via Zendesk Processing of cancellation on Shopify Oct 2020 - Jan 2021 Browze Email customer service representative Answering customer inquiries via Zendesk Processing of cancellation, refund, returns on Shopify and Magento Zendesk Slack Shopify Skype Oct 2019 - May 2020 Square Bubbles LLC Magento Zoom Purchasing Analyst Basecamp KEEPA Google suite Jungle Scout CONTACT --live:kimberly.mendoza1924 Rizal, Philippines Sourcing products Contacting suppliers through email Data Entry Creating listings