KIMBERLY Q. ERAN
Mabini Heights, Brgy. Mabini Lipa City,
Batangas 4217
Email:-Phone Number: -
LinkedIn Profile: linkedin.com/in/kimberly-eran-a0b9a1181
Professional Summary:
Experienced Lead Generation and Data Management Executive with a demonstrated history of working in various
industries. Skilled in online research, CRM tools, and customer service, with a strong background in data entry,
lead research, and client relationship management.
Experience:
Lead Generation /Data Management Lead:
OutboundVA
Jan. 2023 – June 30 2024
• Helping with processing gathered data.
• Compiling Data.
Lead Generation/Data Management Executive
BPS (Contract)
Sep 2022 - Dec 2022 | England, United Kingdom
• Responsible for gathering contact information and building contact lists.
• Conducted email outreach to potential clients.
Lead Generation/Admin Support
Lignin Growth Partners
2021 - 2022 | United States
• Performed lead generation and online research.
• Managed customer relationships using CRM tools such as Hunter.io, LinkedIn Navigator, Apollo.io, and
Salesforce.com.
Lead Researcher
Sonal Signal
2018 - 2020 | United States
• Gathered contact information and built contact lists.
• Conducted email outreach and web-based research.
• Skills: Data Mining, Quantitative Research.
Data Entry Specialist/Lead Generation Specialist
Upwork (Freelance)
Nov 2016 - 2018
• Specialized in data mining and CRM tools like Zoho CRM and Zoho Books.
• Managed data entry tasks efficiently.
Inbound Customer Service Representative
Convergys (Full-time)
Apr 2016 - Nov 2016 | Mandaluyong, Philippines
• Assisted customers with credit card accounts and upselling balance transfers.
• Skills: Customer Service.
Inbound Customer Service Representative/Elite Travel Agent
Teleperformance (Full-time)
Apr 2014 - Mar 2016 | Cebu, Philippines
• Assisted customers with airplane tickets and hotel bookings.
• Managed travel itineraries for Elite/VIP customers.
• Knowledge of GDS systems like Amadeus and Sabre.
• Skills: Travel Agent.
Customer Service Sales Representative
ResultsCX (Full-time)
Jan 2014 - Apr 2014 | Mactan Newtown, Philippines
• Skills: Customer Service, Sales.
Market Researcher/Cold Caller
Survey Sampling International (Full-time)
Jan 2013 - Dec 2013 | Cebu, Philippines
• Conducted phone surveys on political views and the oil & gas industries.
• Skills: Cold Calling, Market Research, B2B, Surveys.
Education
University of the Visayas
Bachelor of Science in Customs Administration
June 2012 – August 2015
