Kimberly Edelyn Godines

Kimberly Edelyn Godines I have a strong knowledge of customer service and data processing, including an understanding of the excellent quality of service, documentation issues, responsible dispensing of products either personally or on the phone, and relevant legislation. - - # 12 Vizcalang Street, Calao East, Santiago City, Philippines linkedin.com/in/KimberlyEdelyn Godines WORK EXPERIENCE Document Processing Specialist National Debt Relief 10/2018 – 07/2020 Debt Settlement Company Achievements/Tasks Upload, process and close cases over 1300/ month. Handling outbound calls for Creditor Line NDR from Law Firms, Banks, Credit Unions, Collection Agencies and others. Review clients current standing and update creditors in accordance with the company policy. @kimothyy Filter, sort, relay the details and transfer calls to the right department/right representative for necessary actions. kimberly.edelyn Accomplish back-office duties: Processing POA Requests, Reporting Not Enrolled Debts, Drop Letter Requests, Possible Legal Debts, and others. facebook.com/kimbeegee Assistant Pharmacy Supervisor St. Joseph Drug SKILLS 06/2017 – 07/2018 Pharmacy MS Word Achievements/Tasks Customer Support Email & Phone Management Data Entry Helps licensed Pharmacist with administrative duties run a pharmacy. Performs clerical duties. Prepare, pack and label medicines according to the patient's prescription. Evaluate applicants and checking if they are fit for the job. Enumerator Local Government Unit 08/2016 – 09/2016 Achievements/Tasks Internet Research Conduct research on behalf of the City Population Office. Conduct research on behalf of the City Population Office. Payment Processing Drop Shipping Senior Cashier Jollibee Foods Corporation 02/2011 – 09/2015 Document Processing Achievements/Tasks Deposit sales, and authorized to open vault during bank pick-ups. Managed the POS system and the email inbox. Primary point of contact for customers, providing a high level of customer service by ensuring all the customers are welcomed with a friendly enthusiastic manner. Performed bookkeeping responsibilities as well as selling techniques such as up-selling and cross-selling. EDUCATION Bachelor of Science in Nursing Northeastern College 06/2010 – 06/2014 Santiago City, Philippines