I'm Kim from Philippines and I am an experienced Customer Service Representative. I've been in the BPO Industry for almost 10 years. I've handled UK account for almost 5 years and also handled several US account. I am a very patient person and I believe that helps me to deal with different type of customers like an irate one or difficult customers, and that is also the reason why I stayed in the industry for years. I'm confident that my exceptional oral and written communication skills will make an asset to your company.