Kimberly Anne F. Rodriguez
$3/hr
I provide customer service and technical support to your client's satisfaction.
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 34 years old
- Location:
- Angeles City, NCR, Philippines
- Experience:
- 5 years
About
I have five (5) years of experience in the BPO industry and my ability to work autonomously make me a good candidate for your Customer/Technical Service needs. I have superior communication skills to deliver and drive outstanding Customer Satisfaction.
Below are my primary job roles:
- Gather and analyze customer input
- Provide exceptional customer experience
- Deliver technical assistance based on instruction and pre-established guidelines
- Provide Technical Consultation and Experience
- Deliver Individual Performance based on Metrics and Related Targets
- Willing to work on a flexible schedule
- Managing large amount of incoming calls
- Identifying and assessing customer’s need to achieve satisfaction
- Conducting basic and advanced troubleshooting for technical issues
Languages
