Management for team of 18-28 agents. Exceptional computer skills with Microsoft Word, Excel, PowerPoint, and Outlook Strong organizational and interpersonal skills. Reliable and adaptable; learns new systems quickly. Exceptionally organized and resourceful. Able to implement decisions and set effective priorities to achieve both immediate and long-term goals. Strong phone skills and ability to adapt to situation that is being dealt with. Remote work, Customer Service, Technical Support, Team Management, Excel, Data Entry, Training & Development, PowerPoint. I am a person who enjoys working independently. I have a love for knowledge and learning new processes.