Kimberly L. Nual
Address: 23 Liliputen, Pinili, Ilocos Norte, Philippines
Contact number: -
Email Address:-
OBJECTIVE:To continue my career with an organization that will utilize my Customer service, Operational management, and facilitation skills.
Work History
Customer Service Representative, Kinetic Human Division
May 9, 2015-November 15, 2015
Manages billing inquiries and makes necessary changes on their billing statement
Order Manager, Accenture Inc.
January 22, 2016 - July 15,2017
Consistent Top Performer in the Order Management and was awarded as top booker for consecutive months
Instructional Design Analyst, Accenture Inc.
July 17, 2017-Present
Dedicated Communications trainer in one of the Accenture sites. Constantly reached target knowledge gain and facilitation average since I started.
EDUCATIONAL BACKGROUND
Bachelor of Arts in English Language major in English as a Second Language,
Mariano Marcos State University, Philippines-
Attended Seminars/Workshop
IELTI’s National Seminar-Workshop on Alternative Assessment &Rubric Writing for ESL Learners in K-12 Classrooms. (Hotel Supreme, BaguioCity)
EGS Academe Linkage Program. (Arabella Events Place, LaoagCity)
Proficiency and Skills
Communications and Delivery Skills Trainer
Good command communication skills in English and Filipino.
Novice to proficient proficiency level for the following:
Critical Thinking
Learning Content Design
Learning Content Development
Learning Delivery Instruction
Learning Delivery Operations
Operational Excellence
Operations Management
Problem Solving
