Kimber Lyn P. Tan
862 Linda Vista Subdivision P-Mabungahon Brgy. Motong
Dumaguete City, Negros Oriental, 6200
Mobile Number:- /-
Email:-
Objective
To obtain a position within an organization that will allow me to utilize my technical skills, teaching skills, experience and willingness to help others.
Personal Information
Age:30 years old
Date of Birth:June 19, 1988
Place of Birth:Iligan City, Lanao del Norte
Civil Status:Married
Religion:Church of ChristCitizenship:Filipino
Education
Tertiary:Mindanao State University IIT 2004 - 2009
Course: Bachelor of Science in Information Technology
Secondary:Maria Cristina National High School 2000 – 2004
Qualifications/Skills
Certified Computer-Hardware Technician (TESDA NC II).
Proficient on Hardware and Software Installation, repair and maintenance.
Customer Service Representative and Chat Analyst
Web Researching and Data Entry Skills
Diagnosing and solving hardware/software faults.
Talking to clients and computer users to determine the nature of problems.
Has good communication and interpersonal skills.
Has good knowledge in Java programming.
Working Experience
Social Weather Station 2011 -2012 Provincial Anchor
Online Teaching (Part Time) - anytime
Computer Teacher in Maranatha Christian School (Cebu City) 2008 -2010
I have been working in QUALFON since March of 2013 as a full-time Technical Support for TracFone Wireless Inc. customers from all over USA who are having questions, inquiries and issues with their telephone service. At first, I was answering inbound calls from our valued customers, but now I am working as a Chat Support Representative. (2013 up to present)
I hereby certify that the above information is true and correct to the best of my knowledge and belief.