KIM WILSON
Philadelphia, PA 19111 • Skype: ksayfordwilson • -
ADMINISTRATIVE PROFESSIONAL
Connecting people with information in a diverse professional environment
QUALIFICATIONS SUMMARY
Administrative Professional with advanced computer skills, a high level of multicultural sensitivity, and a strong focus on customer service and problem-solving
Energized and experienced working with a variety of populations via virtual learning, disability groups, and home healthcare networks
Advocates for diverse populations in order to connect them with meaningful information and resources
Demonstrates personal and professional understanding of multigenerational awareness and fostering communication.
CORE COMPETENCIES
Communication
Diverse Populations
Filing and Paperwork
Resource Navigation
Conflict Resolution
Proofreading / Copyediting
PC/Mac Competencies
MS Office
Multi-Platform Capabilities
EDUCATION
MBA: Health Services Management - Keller Graduate School of Management – Online Campus Current
Undergraduate Certification: Medical Records and Billing - DeVry University – Online Campus
Bachelor of Arts: Business - Holy Family University - Philadelphia, PA
RELATED COURSEWORK
Business Ethics • Marketing Management • Medical Terminology • Managerial Applications of Information Technology • Leadership & Organizational Behavior • International Business Relations • Career & Professional Development
PROFESSIONAL EXPERIENCE
Lupus Foundation of America, Philadelphia, PA
Volunteer Office Assistant 03/2019 to Present
Create and manage databases for the Philadelphia Tri-State Chapter in order to organize supply details, volunteer coordination, and health fair event logistics
Correspond with vendors and organizations via phone to increase participation for Lupus Awareness month
Organize resource details associated with the health fair including flyers, banners, tables, chairs, and fees
Coordinate presentation details for raffles and research relevant event information
Cambly, San Francisco, PA 10/2018 to Present
Virtual Learning Instructor
Tutors English as a second language (ESL) to university students and business professionals via Cambly's virtual classroom
Hosts 1:1 virtual sessions on spelling, grammar, sentence structure, idioms, and customs in American culture and activities of daily living – a virtual private school
Specializes in students from countries of the Middle East region and Asia, practicing on conversational and business English topics to review for international entrance exams in American universities.
Qkids English, Beijing, China 07/2018 to Present
Virtual Learning Instructor
Teaches English as a second language (ESL) to Chinese children ages 4-10 via a virtual classroom
Qkids lessons cover spelling, grammar, sentence structure, major themes in American and Chinese cultures, and activities of daily living – a virtual private school
Interact with their parents and grandparents who coach the children through the lessons, as well as Qkids staff
Bayada Home Healthcare, Philadelphia, PA 06/2015 to 12/2016
Home Healthcare Aide
Provided personal care to elderly clients to maintain their health and wellbeing in their own homes
Interacted often with clients' family or caregivers as appropriate to provide updates, ask questions, and provide feedback on their loved one's wellbeing and needs
Staffing Plus, Havertown, PA 09/2013 to 04/2015
Therapeutic Support Staff
Tailored lesson plans for assigned students with emotional and cognitive disabilities
Identified warning signs of emotional or developmental problems and reported to supervisor and assisted teacher with classroom activities
Helped special education teacher to implement a developmentally-appropriate curriculum for assigned student
Special People In Northeast, Inc., Philadelphia, PA 09/2009 to 11/2013
Early Childhood Assistant
Gave 1:1 attention to children while maintaining overall focus on the entire group
Promoted good behavior by using positive reinforcement
Promoted language development skills through reading and storytelling
Maintained daily records of children's activities, behaviors, meals and naps
