Kim Nicole Lucero

Kim Nicole Lucero - - Professional Work Experience Landed Careers Recruitment Associate (Technical Creatives) July 2024 – March 2025 Actively sourced and identified top creative talent, including graphic designers, motion graphic designers, senior video editors, and UI designers, through job boards, portfolios, professional networks, and creative communities. Reviewed resumes and portfolios and evaluated candidates based on their technical skills, creative vision, and alignment with project requirements. Maintained clear communication with hiring managers and internal stakeholders, providing updates on candidate progress, feedback, and timelines to support effective hiring decisions. Ensured a positive experience for all creative candidates by maintaining timely and constructive communication throughout the recruitment process, while showcasing the company’s creative culture. Tracked and monitored recruitment metrics such as time-to-fill, source effectiveness, and candidate pipeline status. Generated reports to provide insights for continuous improvement. Crafted engaging and role-specific job descriptions for creative positions, ensuring they highlight the unique opportunities and requirements of the roles. Stayed updated on trends within the creative industry, including salary benchmarks, emerging skills, and evolving design tools, to inform recruitment strategies. Ensured all recruitment processes comply with industry standards and company policies, while maintaining accurate documentation for creative candidates. Regularly evaluated and refined recruitment processes, identified opportunities for increased efficiency, better candidate experience, and improved quality of hire. The Mom Project Administrative Assistant May 2023 – February 2024 Monitored and managed incoming emails from the Vendor Management System (VMS), ensuring they are correctly categorized and prioritized. Distributed VMS emails to the appropriate recipients, including hiring managers, client points of contact (POCs), and relevant recruitment team members. Maintained a well-organized system for tracking and logging all VMS email communications and related documentation specific to the recruitment process. Collaborated with internal recruitment teams to ensure timely and accurate responses to VMS emails, addressing client needs and inquiries. Conducted regular audits of the client's VMS system to verify the accuracy and completeness of candidate data and job requisition information. Identified discrepancies, errors, or missing information within the VMS recruitment system and take corrective actions as needed, liaising with clients as necessary. Generated reports and summaries from VMS recruitment data, providing insights and recommendations to improve efficiency and the quality of the candidate submission process. Assisted in the development and maintenance of standard operating procedures (SOPs) specific to VMS email management and auditing within the recruitment industry. Acted as the primary point of contact for client inquiries or escalations related to VMS emails, candidate submissions, and recruitment data accuracy. Coordinated and scheduled interviews/spotlight/supplier calls, ensuring that these calls align with both parties' availability and requirements. PSG Global Solutions Inc. Senior US Technical Recruiter April 2018 – September 2022 Supported clients on national level through recruitment of technical and non-technical roles. Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, social media etc. Managed the candidate through every step of the recruiting process including interview prep, scheduling, interview feedback, offer, and on-boarding. Utilized Bullhorn for candidate tracking and Indeed, CareerBuilder, Dice, and Monster for pipelining and sourcing candidates. Recruiting and successful placements included: Mobile Application Developer, UI/UX Developer, .Net Developer, Java Developer, DevOps Engineer, Data Entry Operator, Mortgage Associate, Financial Analyst, and Executive Administrator. IBEX Global Solutions Inc. Recruitment Sourcing Associate September 2017 – March 2018 Person in charge for the Online channel of Parañaque, Shaw, and Silver City sites. Maintained all Facebook related concerns for IBEX Philippines official Facebook page such as answering inquiries, job posting, harvesting leads etc. Created job advertisements on different job portals. Actively participated in all sourcing-related activities such as Recruitment Open House, ERP (Employee Referral Program) Floorwalk etc. Created, developed, and executed sourcing plans for Online channel on a weekly/monthly basis based on the hiring needs within the approved budget. Provided market intelligence from competitors’ ongoing promos and hiring needs to support sourcing plans and initiatives. Selected potential candidates through paper screening and phone screening. Handled the budget and liquidation for the Recruitment Operational Cost. Recruiting and successful placements included: Customer Service Representative, Sales Representative, and Technical Support. Education St. Paul University Manila2012 – 2016 Bachelor of Science in Psychology; Major in Clinical Psychology