Kim Martin

Curriculum Vitae Kim Martin Residential Address Jl. Veteran, No. 32A Buduk BALI Mobile: - Email:- Curriculum Vitae 2 K. Martin PERSONAL AND CONFIDENTIAL DETAILS NAME: Kim MARTIN ADDRESS: Jl. Veteran, No. 32A Buduk BALI TELEPHONE: - E-MAIL ADDRESS: - DRIVER'S LICENCE: C Class (Australia and International Driving Permit) CAREER OBJECTIVES To apply the vast experience in business and operational management to attain a role in book keeping or business services. Curriculum Vitae 3 SKILLS Possess high level of skill in operational procedures Extensive experience in accounts and office management Staff leadership and control Excellent public relations and people management skills Proven interpersonal skills and ability to liaise at all levels Capacity to show initiative and apply new concepts Ability to work in a demanding situation Ability to assess situations and implement appropriate measures Logical, precise and thorough Reputation as a reliable, trusted and enthusiastic employee ATTITUDES AND ATTRIBUTES Total commitment to all obligations and responsibilities Exceptional personal standards of honesty, integrity, reliability and professionalism Strong work ethic and attention to detail Ambitious, motivated and hard working Open minded, approachable and helpful Displays enthusiasm and a flexible work attitude Proven ability to operate as an effective team member Goal oriented individual who maintains a positive attitude Drive and determination to achieve performance goals Conscientious and confident in own abilities Self starter prepared to take the initiative and be accountable ORGANISATIONAL AND ADMINISTRATION SKILLS Proven clerical, financial management and administration skills Analytical, assessment and decision making skills Ability to promote and facilitate organisation change Resourceful and commercially aware with a high level of tact and diplomacy Excellent coordination and organisational skills Ability to develop, implement and manage guidelines, policies, manuals and procedures Interact confidently with all levels of employees and lead by example K. Martin Curriculum Vitae 4 K. Martin SUMMARY OF EXPERIENCE Clerical: Journals/Ledgers Profit & Loss Trial Balance Reconciliation Banking Invoicing Cash Flow Forecasting Managing Finances Quotations Debtors/Creditors Record Keeping Payroll/Wages Word Processing Purchasing Filing Business Planning Computer: MS Office MS Outlook MS Access MS Publisher MS Word MS Excel MS PowerPoint MYOB Accounting Plus/Premier Lotus Notes Sanyo POS Magic database (stock control database) Sancom (till register software) Rezbook (Motel accommodation software) Sales Director (real estate database) Corel Draw Other: Sales Marketing Public Relations Advertising EDUCATION 2013 MFAA Credit Adviser MFAA (Mortgage & Finance Association of Australia) 2012 Diploma in Financial Services (Finance / Mortgage Broking Management) My FENG 2009 Certificate IV in Financial Services (Finance / Mortgage Broking Management) The National Finance Institute 1995: Ashwood College Ashwood VIC LEVEL: Year 12 COURSES, SEMINARS, LECTURES, TRAINING 2009 Refund Home Loans Induction Program Refund Home Loans Curriculum Vitae 5 K. Martin COURSES, SEMINARS, LECTURES, TRAINING 2008 Professional Resume Training Resume Service Pty Ltd 2002 Responsible Service of Alcohol Queensland Liquor Licensing Division 1998 Advanced Certificate in Microsoft Access Casey Institute of TAFE 1998 Practical Make-Over course Casey Institute of TAFE 1995 Advanced Certificate in Office Administration Holmesglen College of TAFE via Ashwood College 1995 Certificate in Computer Graphics Fundamentals Holmesglen College of TAFE Sales workshops Intensive product training Weekly product training Quality assurance training GST seminars Professional Experience 2008 – Present Director / Owner of two businesses Refund Home Loans – Southern River Refined Resumes Commenced own business and continuing to develop and build business with partner. Job Function: Manage the day to day functions of business Client consultation for professional resume preparation service Consult, prepare and submit finance application for clients Provide career and interview coaching to clients Financial goal setting in consultation with clients Plan client specific employment searches and applications Financial management of business Marketing and advertising of business Client retention and referral Undertook intensive training program to commence business prior to business being purchased Build and maintain large number of business relationships with local and interstate business people Curriculum Vitae 6 K. Martin Professional Experience 2005 – 2008 Operations Manager Equip Health Systems Pty Ltd O’CONNOR WA Job Function: Manage all day to day functions and operations in WA Supervise and liaise with despatch department to oversee all orders are despatched on-time using correct freight method Preparation of all BAS / IAS reporting, superannuation administration and financial statements Create, implement and maintain all office procedures and systems Implement and manage inventory system and updates Fortnightly payroll for approximately twenty staff members Reconciliation of all accounts including bank accounts and loan accounts Responsible for all accounts payable duties and reconciliation Responsible for all accounts receivable duties and reconciliation Liaise with company accountant to ensure all information entered in the MYOB file is balanced and posted correctly Stock Control and Inventory including ordering, entering, receipt and resolution of issues associated Customer sales, enquiries and invoicing Enter all sales and purchases in MYOB Maintain customer accounts, purchase orders and payment methods Liaise with Suppliers to ensure on-time deliveries, correct stock and pricing Maintain supplier details and ensure compliance of quality Create, implement and maintain archiving and filing of company documents at month, quarter and year end 2001 – 2004 Office Administration Manager Blackwater Hotel Motel BLACKWATER QLD Job Function: Manage day to day function of high volume hotel motel office Manage administration department and issue resolution Assist Financial Controller in preparation of BAS reporting, superannuation administration and financial statements Assist General Manager and Assistant General Manager when required Weekly payroll for approximately fifty staff members Reconcile bank statement daily for the hotel and motel trading accounts and gaming accounts Prepare and distribute weekly and monthly reports for company directors Cheque preparation and reconciliation of account Reconciliation of Payables and Receivables Manage and maintain accommodation bookings register and resolution of customer complaints Reconciliation of daily takings and preparation of trading and gaming accounts Inventory management Maintain customer accounts, purchase orders and payments Curriculum Vitae 7 K. Martin Professional Experience 2001 Office Administrator Extraman Queensland Pty Ltd MACKAY QLD Job Function: Office management duties including supervising the day to day function of the office Secretarial duties including report preparation, diary management, organise meetings, support sales staff and management Reception duties including answering phones, banking, front office reception and general administrative duties Initial client liaison and co-ordinate and conduct interviews for client suitability and referee checks Co-ordinate advertising, liaise with advertisers and proof ads Supplier site visits and meetings Create promotional material for attracting new suppliers Prepare job descriptions Update and maintain website with current information including job vacancies, advertisements, news and other information Enter and update company profiles Update and maintain client candidate files with current skills and experience. Coordinate monthly reports for head office distribution Reconciliation of invoices and payments 2000 Executive Secretary Woodman’s Mitre 10 MACKAY QLD 4740 Job Function: Personal assistance support to the Executive Director, Managing Director, Financial Controller, General Manager, Trade Sales Manager, Trade Centre Manager and Store Manager Diary Management Organise all travel arrangements and itineraries Liaise with all departmental managers Maintain the highest level of confidentiality Attend and minute meetings Collate and produce reports and company correspondence Desktop Publishing Maintain all unsecured accounts Reconcile and report monthly and quarterly accounts to all investors and staff Quarterly BAS reporting Assist Financial Controller with gathering information for BAS reporting Petty Cash reconciliation Accounts Payable including reconciling invoices, drawing cheques Maintain company vehicle lease payments Curriculum Vitae 8 K. Martin Professional Experience Maintain all company mobile telephones and contracts Reconcile daily sales for each store Payroll when required – trained as back up General administrative duties 1999 – 2000 Executive Personal Assistant / Secretary National Telecoms Group Pty Limited GLEBE NSW 2137 Job Function: Personal assistance support to the Operations Manager whilst maintaining the upmost professionalism and confidentiality Personal assistance support to General Manager Personal assistance support to Managing Director General Office Manager duties coordinating day to day function of Operations department Assist and support all senior management at all levels Liaise and communicate with upper level management to achieve outcomes for Operations department General Secretarial skills including Diary Management, screening calls, organising all travel arrangements Secretarial support to the company barrister and in-house counsel Liaise with company barrister Liaise and provide support to key corporate clients Liaise and assist with client issues and resolve for best possible outcome so client and company are satisfied and integrity of company maintained Word Processing Compile spreadsheets, databases, reports when required Prepare and organise corporate meetings with hi-end clients Attend and minute meetings Collate information and produce company newsletter Collate information and produce client newsletter Desktop Publishing Conduct PR for client database Debt Collection / Credit Control Dictaphone Support new staff and train on company procedures and set up appropriate equipment and authorisation Liaise with Service department to resolve issues and client complaints Host/Hostess duties including meet and greet corporate clients and provide service as required Follow up stores for outstanding stock and equipment for both clients and staff members General administrative duties, Quotes, Sales, Photocopying, Filing, Archiving and maintenance of files Curriculum Vitae 9 K. Martin Professional Experience 1999 Executive Secretary McGrath Partners Real Estate Pty Limited EDGECLIFF NSW Job Function: Secretarial support to 40 sales agents and their assistants Process new listings, offer and acceptances, exchanges and Settlements Process deposits and payments and maintain client file until Property has exchanged and then settled and transferred to accounts Handle client enquiries Attend and minute meetings and provide information for weekly meeting including auction deadlines, availability of auctioneers and any sales prior to auction Provide information at weekly meeting of sales results from weekend auctions, including how many sold, passed in and private sales Produce daily and weekly reports to John McGrath for his review Liaise with McGrath Partners marketing company Architype Marketing to update all advertising details and website details to be posted when properties are listed, sold and any other associated information Liaise with Marketing Manager any changes to property details General administrative duties 1999 Customer Service Officer / Key Account Support Arrow Veltek Pty Limited BURWOOD NSW Job Function: System Trainer Customer Service Personal assistance support to Northern Regional Manager (NSW, QLD) Internal Sales Representative Key Account Executive to top 10 companies Sales support to external sales representatives Liaise with clients on all levels to provide support, resolve problems, shorten lead times and follow up Complete quotations in a timely manner EDP (Data entry) support Assist Northern Regional Manager in coordinating day to day function of office System trainer for all new employees and provide support Administration trainer and oversee administration staff in New South Wales, Victoria, Queensland, South Australia and Western Australia Provide support and oversee administration database Maintain administration database Customer Relations Customer relations representatives Coordinating client lists, history analysis and preparation Liaising with clients and offering value added services Curriculum Vitae 10 K. Martin Professional Experience Collating and preparing new clients, adding information for existing clients particularly for Victorian sales department Report on all activity on client projects, client visits and telephone conversations Enter and update all company profiles for the central file Organise, generate and distribute daily, weekly and monthly reports for New South Wales 1996 – 1999 Officer Manager / Personal Assistant Arrow Veltek Pty Limited MULGRAVE VIC 3170 Job Function: Supervisor - Administration department Personal assistance and secretarial support to Southern Regional Manager (VIC, SA, WA) Manage operations of sales department and co-ordinating staff within department Provide support to the sales representatives in the timely completion of quotations, reporting, expediting and sales orders Liaise with Product Managers for pricing, availability and lead times on products Review and authorise customer purchase orders and the resolution of issues in line with assigned dollar value Raise all adjustments, alterations, credits and cancellations Conduct customer relations Promote and design into customer products the complete product range Screen calls Report on all activity on customer projects, visits and when necessary, telephone calls Process and update orders, forecasting, Customer Demand Forecast, shipments, monthly reporting, response to enquiries, specials warehousing, expediting, confirmations, stock adjustments, quotations, inventory, reschedules, sales orders Referees Available upon request