Kim Halper

Kimberly Halper North Beach, MD 20714 - -- Summary Order Processor recognized for exceptional productivity and swift task completion. Specialized in inventory management, data entry accuracy, and customer service. Demonstrates strong time management, problem-solving, and adaptability skills, ensuring efficient order processing and high customer satisfaction. Skills Order processing and verification Team collaboration Customer service and support Order accuracy Data entry and documentation Complaint resolution Problem solving and decision making Product knowledge Attention to detail Cross-functional coordination Time management Multitasking Experience Interior Logic Group August 2013 to Current Order Processor Annapolis, MD Prepared work orders, bills of lading, and shipping orders to route materials efficiently. Reviewed customer orders to verify product accuracy, quantity, and pricing. Responded promptly to customer inquiries and requests to deliver exceptional service. Investigated client complaints to identify issues and implement effective resolutions. Coordinated with customers and vendors to resolve discrepancies in order processing. Communicated with customers about backorder availability and special order requests. Ensured accurate completion of all order-related paperwork, including customs documents. Collaborated with team members to meet project objectives and maintain deadlines. The Carpet House May 2021 to October 2022 Order Processor Fredericksburg, VA Tracked missing materials and shipments through vendor and customer communications. Created work orders, bills of lading, and shipping orders for efficient routing. Reviewed customer orders to verify accuracy in product specifications, quantity, and pricing. Delivered prompt responses to customer inquiries and service requests. Addressed customer complaints regarding product quality and delivery issues swiftly. Coordinated with customers and vendors to resolve discrepancies in order processing. Investigated client complaints to identify root causes and implement solutions. Generated purchase orders based on precise customer requirements. Creative Touch Interiors Warehouse Associate Capitol Heights, MD December 2002 to August 2013 Maintained safe working environment by adhering to safety protocols and guidelines. Coordinated cargo unloading with team to ensure efficient and secure transportation. Read computer-generated move tickets and labels for accurate merchandise movement. Processed incoming shipments, verifying item accuracy against purchase orders. Organized bins, carts, and containers for optimal loading efficiency. Kept work areas neat to promote safety and compliance with standards. Collaborated with team members when loading large equipment to prevent accidents. Updated inventory records using warehouse management systems and scanning devices. Education and Training Northern High School High School Diploma Owings, MD References References available upon request. May 2002