Kim Galos

KIMBERLY GALOS A P P O I N T M E N T S E T T E R PROFESSIONAL PROFILE CONTACT -- Highly motivated Appointment Setter and a former Collection Specialist with a proven ability to consistently meet and exceed company goals by leveraging persuasive communication skills and an in-depth understanding of target markets. Blk 79 lot 60 Brgy Victoria reyes, Dasmariñas City Cavite WORK EXPERIENCE AND EXPOSURE SKILLS Persuasion and Negotiation Time Management Critical Thinking Verbal & Written communication Problem Solving RMS Collective Phils INC. Collection Specialist (Dec 2021 - Sep 2022) International voice account Communicating with customers over the phone Resolving delinquent accounts and collecting payments on debts Negotiating, upselling, and scheduling payments to help behind clients to catchup. CERTIFICATES Precall - Top Performing Collections Specialist RMS Collective Phils INC. July 2022 President's Office of De Lasalle University-Dasmariñas Student Assistant (Aug 2019 - Feb 2021) Assisting the secretary of the President in sorting and delivering files. Participating in Workplace Communication (TESDA Online Program) CODE: Y4svJtRyvb EXPERTISE HTML CSS Canva EDUCATION De Lasalle University- Dasmariñas Bachelor of Arts major in Community Development (Aug 2019 - Feb 2020) Figma Philippine Christian University- Dasmariñas Excel Senior High School-HUMANITIES AND SOCIAL SCIENCE -) MS word