- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 33 years old
- Location:
- Iloilo City, Region 6, Philippines
- Experience:
- 6 years
QUALIFICATIONS:
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HAS EXPERIENCE IN BPO COMPANIES WITHIN ILOILO
SALES (more on sales and client solutions specialist) , BILLING, AND TECHNICAL
SUPPORT
POSSES GOOD INTERPERSONAL AND COMMUNICATION SKILLS WITH CLIENTS,
CUSTOMERS AND AGENTS
MANAGE MULTI-TASKING EFFECTIVELY
FAST LEANER AND ALERT
LANGUAGES: ENGLISH, BRITISH ENGLISH, AMERICAN SLANG, HILIGAYNON,
TAGALOG
QUALIFIED SALES EXPERT WITH EXTENSIVE HARD SELLING TRAINING AND
KNOWLEDGE FOR BEST PROMOTING AND SELLING PRODUCTS INCLUDING
MARKETING STRATEGIES AND PRODUCT DEMONSTRATION
EXCELLENT CUSTOMER SERVICE SKILLS WHO UNDERSTANDS HOW TO ASSES
CLIENT NEEDS, EVALUATE SATISFACTION AND MEET QUALITY STANDARDS
WORK EXPERIENCE:
TRANSCOM ILOILO - COMCAST BILLING, SALES AND ASSISTANT TEAM LEAD (9
MONTHS)
TRANSCOM ILOILO – T-MOBILE UK- CUSTOMER SERVICE (5 MONTHS)
TELETECH ILOILO- TECHNICAL SUPPORT (5 MONTHS)
ONLINE ENGLISH TUTOR (4 MONTHS)
VOICELESS TECHNOLOGIES – APPOINTMENT SETTER /SALES REPRESENTATIVE AND
ASSISTANT TEAM LEAD (23 MONTHS)
UNISHIPPERS – APPOINTMENT SETTER (3 MONTHS)
RMS COLLECT PHILS. INC - TECHNICAL SUPPORT FOR BELL CANADA ( 30 MONTHS)
SALES EXPERIENCE:
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Assisted clients in choosing the best products and services to meet their facilities’
needs.
Provided ongoing technical support for equipment as needed and within warranty
parameters.
● Attended trade and sales meetings to track business trends, market conditions,
industry developments, and environmental regulations.
● Verified information of potential clients, including licenses, addresses, and credit
scores.
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Speak on the phone or in person with clients, answer questions, and address
concerns regarding product availability, prices, and credit terms.
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Inform customers about warranties, maintenance requirements, delivery schedules,
and other information regarding their purchased products.
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Reaching quota before MTD and providing data analysis on products for future
sales.
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Cold calling outbound to residential prospects to introduce products and set
appointments.
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TECHNICAL SUPPORT EXPERIENCE:
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INTERNET TROUBLESHOOTING
PROEFFICIENT IN VARIETY OF COMPUTER SOFTWARE
HOMEPHONE TROUBLESHOOT ON BOTH COPPER AND FIBER TO THE
HOME CONNECTIONS
CABLE TECHNICIAN ON BOTH INTERNET AND SATELLITE
EXPERT IN BOTH COMPANY AND THIRD-PARTY DEVICES AND STILL
WILLING TO GAIN MORE KNOWLEDGE IN THE LATEST TECHNOLOGY THE
WORLD HAS TO OFFER
EMAIL TROUBLESHOOTING WITH THIRD PARTY APPLICATIONS AND
DIRECT SERVER.
SLOW CONNECTION TROUBLESHOOTING
CREATING DISPATCH TICKETS
