Kim Dhatt
RECRUITMENT & BUSINESS
OPERATIONS LEAD
Location: Vancouver
LinkedIn: https://www.linkedin.com/in/kim-dhatt-102015b7/
PROFESSIONAL PROFILE
A results-driven professional with extensive experience in recruitment and talent acquisition combined with strong
expertise in change management, project management and delivery focused leadership. Skilled at driving
organisational transformation through ensuring top talent is secured, whilst also managing large-scale projects, and
ensuring the successful implementation of strategic initiatives to improve business efficiencies. Adept at building
stakeholder relationships, aligning people strategies with business objectives, commercially focused and able to deliver
sustainable results in fast-paced and ever changing environments. Recognised for operational delivery and ensuring
long-term strategic impact and for fostering collaboration across teams.
KEY SKILLS
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Full Life Cycle of Recruitment
Develops Recruitment and Resourcing Strategies
Proactively Networks and Headhunts
CV Screening and Candidate Interviews
Performance Management and Workforce Analytics
Mentors, Coaches and Leads Colleagues
Stakeholder Engagement and Management
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Problem Solving and Solutions Focused
Project Leadership and Delivery
Change Management
Commercial and Contract Negotiation
Client Relationship Management
Strong Communication and Teamwork
Strives for Operational Excellence
IT Skills: Microsoft Office, Excel, Word, Outlook, PowerPoint, and Teams | LinkedIn | CRM and ATS | Gsuite | Miro |Jira
PROFESSIONAL EXPERIENCE
TPXimpact, UK-wide
(Specialises in supporting public sector clients with digital transformations.)
August 2023 – August 2025
Senior Recruitment Manager (Senior Resource and Associate Manager)
Acted in a strategic leadership capacity, using agile methodologies, designing and developing workforce planning
strategies for public sector clients for a range of projects within the digital space. Collaborated with the Heads of
Departments, Project Directors and COO, to deliver change and operational improvements. Oversaw the full
recruitment cycle, developed a network of readily available contractors. Deputised for the Head of Resourcing and
Operations and Project Directors.
● Successfully supported the delivery of projects for 10 to 15 clients, with project values ranging from £5 to £15
million, by recruiting project delivery teams that achieved the clients' goals and internal revenue targets.
● Achieved 90% utilisation targets across 350 permanent staff by managing the internal team to optimise resources
and promoting agile ways of working to strengthen communication and improve productivity.
● Actively conducted end-to-end recruitment for technical contractors, filling niche roles within technology, service
design, content design, product management and delivery within a 1-2 week timeframe from sourcing to
onboarding.
● Significantly grew the organisation's talent pool to 500 contractors, creating a strong associate network to support
flexible resourcing requirements for clients, ensuring the business had access to outstanding talent.
● Strategically planned and identified skills gaps by effectively partnering with heads of departments and project
directors to understand current and future resource needs, providing expertise on the skill sets needed to complete
the deliverables and the availability of these resources in the candidate market.
Cogo, UK-based
November 2022 – August 2023
(A global start-up that builds products that make it easy for households and SMEs to take climate action.)
People Experience Manager - EMEA
Led People operations across five countries, partnering with the C-suite to develop people strategies, change
management and ensure that the business operates within the local employment legislations and cultural alignments.
● Downsized the business by 30%, acting as the redundancy lead, contributing strategically to decision-making on the
positions no longer required, and achieved big cost savings while effectively managing the redundancy process.
● Diligently redesigned the organisational structure after downsizing, effectively implementing engagement
initiatives to stabilise and motivate the remaining workforce while proactively managing people-related risks.
TPXimpact, UK-wide
January 2021 – October 2022
Senior Talent Consultant
Responsible for end-to-end recruitment across technical roles, including design, research, consultancy and technology,
promoting diversity and building a skilled talent pool in roles that are regularly recruited.
● Consistently placed seven contractors a week and five permanent roles a month, ensuring that the candidates have
the relevant skills and cultural fit needed to deliver the projects.
● Achieve a 50% increase in diversity hiring by leading an eight-week agile sprint focused on improving recruitment
and retention, designing and delivering diverse recruitment processes within a week, as diversity was highlighted as
a priority.
● Considerably enhanced processes when collaborating with local government by serving as a Talent Subject Matter
Expert, educating clients on best practices and current labour market conditions for technical skill sets.
● Significantly increased hiring manager satisfaction by 80% through working with internal stakeholders to redesign
processes, incorporate feedback from hiring managers, and implement necessary changes.
Humber HR People, Hull UK
February 2020 – December 2020
(Helps ambitious businesses with 15–50 employees get HR sorted – quickly, properly and with a commercial edge.)
Senior HR & Recruitment Partner
Completed full-cycle recruitment for corporate roles across HR, Finance and Marketing, and partnered with clients to
understand their talent needs, gave guidance on workforce planning and developed tailored recruitment strategies to
attract clients for hard-to-fill and growth roles.
● Improved revenue streams by 80% through pitching for and winning six new client accounts, delivering an
outstanding recruitment service and successfully sourcing candidates within a short timeframe.
Robert Walters, Brisbane, Australia
August 2016 – December 2019
(A global talent solutions business delivering end-to-end recruitment, outsourcing and talent advisory services.)
Recruitment Manager/Managing Consultant/ Senior Consultant
Recruited for permanent and contract HR and safety roles. Led and developed consultants, providing thorough training
and coaching, and oversaw team performance, utilising performance metrics to ensure all targets were met.
● Promoted from Consultant to Manager within two and a half years, leading and developing a team of three new
consultants to consistently achieve their targets.
● Ranked the 8th top biller in Australia, regularly billing over $100k per quarter.
● Successfully placed over 90% of roles, managing 10 to 15 roles per month across contract and permanent.
● Facilitated a senior leadership working group with 30 Chief HR Officers across Brisbane, enhancing networking
opportunities and improving branding.
EDUCATION AND QUALIFICATIONS
CIPD - Level 5
2024
Level 1, Foundations to being an effective D&I Leader | D&I Leaders
2022
Business with Economics BA (Hons) | University of Northumbria
2013
Bachelor Internationale (Erasmus year, double degree) | Groupe Sup De Co, La Rochelle, France
2012
