Kim Carlo Rodelas

KIM-CARLO RODELAS Setting Appointments, Sealing Deals Address: Phone: Email: Bay, Laguna, Philippines (-- SUMMARY A proactive and persuasive Appointment Setter, skilled in seamless communication, relationship-building, and pipeline management. Adept at identifying prospects, overcoming objections, and securing highquality appointments to drive sales growth. Tech-savvy with a sharp eye for detail, dedicated to optimizing outreach strategies and contributing to your team’s success. WORK EXPERIENCE Sales / Appointment Setter / Digital Marketer 2022 - Present Optimized outreach and scheduling to streamline the sales workflow, increasing appointmentsetting efficiency and exceeding the expected 10% booking rate by achieving 40%—a 300% increase over expectations. Built and nurtured strong relationships with prospects, clients, and key decision-makers, enhancing brand reputation through professionalism and trust-building. This contributed to consistently booking 20+ appointments per month for a client, generating over $300,000 in revenue within just 2-3 months. Managed complex calendars with precision, coordinating timely follow-ups and strategic alignment with sales priorities to maximize conversion opportunities. Tracked and managed leads within the CRM, ensuring data accuracy, organized prospect information, and timely follow-ups to drive engagement. Maintained detailed sales records and appointment outcomes, providing data-driven insights to support the sales team in improving strategies and increasing revenue. Executive Assistant / Bookkeeper 2020 - 2022 Implemented efficient organizational systems and processes to optimize executive workflow. Managed complex calendars, appointments, and travel itineraries, ensuring executives' time was utilized effectively and priorities were met promptly. Cultivated and maintained professional relationships with key stakeholders, clients, and partners. Represented the executives and the organization with professionalism and integrity, enhancing the company's reputation and fostering positive connections within the business community. Prepared invoices, processed sales transactions, and managed billing to ensure accurate and timely financial documentation. Performed bank reconciliations and generated Balance Sheet and Profit and Loss reports to provide clients with a clear financial overview. EDUCATION Bachelor of Science in Civil Engineering University of the Philippines Los Baños 2012 - 2016 ADDITIONAL INFORMATION Technical Skills: Sales, Bookkeeping, Digital Marketing, Web Design & Development, Programming. Languages: English, Filipino. Certifications: QuickBooks Online ProAdvisor Certification, Xero Advisor Certification, The Complete JavaScript Course: From Zero to Expert! (UDEMY)