Kim Brian Englis

This is Kim Brian Englis, 29 years old a graduate of Mechanical Technology for 3 years course. I worked in Lexmark R&D for 1 year and 3 months as a Maintenance Technician and also a Development technician. I Worked in Cebu Mitsumi Inc. for almost 3 years as a Improvement technician using solid works for the improvement of machines in the production and also In Knowles Inc. as a improvement technician using AutoCAD and Invertor 2011. I also worked in BPO for almost 5 years 1st at Qualfon Inc. as A CSR handling technical account and in Concentrix Inc. As a CSR in a Financial account and a fraud Specialist then a Back Office of certain merchant to review transactions place online then accept or reject orders. Working in Resilient BPO as a appointment setter calling Financial advisors to connect our prospective clients and set an appointment to our sales representative. I was awarded a a top agent in the team in Concentrix Inc. and a candidate for a supervisory position. I can worked with less supervision and i will do my very best to help the growth of the company. Customer service, responding to customer queries in a timely and accurate way, via phone, email or chat. Identifying customer needs and helping customer use a specific features. Appointment setter calling individuals to encourage them to make appointments to meet with sale representative. Make call to prospective Clients and businesses using leads and cold-call list to generate appointment for sales representative. Designer, Creating a designs based on the clients needs. Creating a 2D and 3D designs base on your project.