Kim Birly Palawan

KIM BIRLY D. PALAWAN Virtual Assistant About Me Davao City, Philippines-https:/kimbirlypalawan.my.canva.site (- Dedicated Virtual Assistant supporting businesses through efficient administrative assistance management, online bookkeeping, email management, project management, calendar management and lead generation. Detail-oriented, reliable, and committed to helping businesses save time and achieve growth. EDUCATION VA TRAININGS & INTERNSHIPS BS in Business Administration Masterclass Virtual Assistant - Graduate University of Southeastern Philippines Surge Freelance Marketplace - August 2025 SKILLS Completed intensive training in administrative support, email & calendar management, online research, lead generation, ecommerce, and social media management Administrative Support Email Management Calendar Management Data Entry File Organization Appointment Setting Lead Generation Customer Service Management E-Commerce & Online Tools Amazon Seller Central Online Bookkeeping Gained hands-on experience through practical exercises and realworld simulations Received mentorship and coaching to build confidence and develop client-focused skills Built a portfolio of tasks and sample projects demonstrating professional VA services Trained to deliver organized, efficient, and reliable support for business growth Amazon Virtual Assistant - Internship Graduate Amazon VA Powerhouse February to April 2025 Completed a 3-month intensive internship specializing in Amazon seller support and account management Trained in Amazon Seller Central, FBA management, product listing creation, flat file uploads, and case log handling & escalation Project Management Marketing & Creative Social Media Management Virtual Assistant - Intern Remote Classroom Australia March 2025 Completed an Intensive Internship Program for Social Media Management and Marketing, Content Creation, Personal Branding and Blog Writing. CERTIFICATES / AWARDS Masterclass Virtual Assistant - Graduate Surge Freelancing Marketplace Certificate of Completion Internship Certificate of Attendance Amazon Virtual Assistant Graduate WORK EXPERIENCE Loan Processing & Financial Management Pilipinhon Multipurpose Cooperative January 2020 - February 2023 Conduct evaluation, general supervision and monitoring of all types of loan. And recommend approval, disapproval of all loan applications. Online Tutoring & ESL Teaching 51 Talk March - October 2019 Teaches and provides quality online training and education to Chinese students. Amazon VA Powerhouse Certificate of Completion - Accounting Payable Staff Internship Malta Medical Center Hospital Certificate of Completion - February 2018 - March 2019 Training Performs and prepare all the payable (professional fees of doctors, payment to suppliers and other payables) of the hospital. Multi-tasking day to day work. Virtual Assistant - Intern Remote Classroom Australia Administrative Service Staff Councilor Leah Librado Yap Certificate of Completion - January 2015 - June 2017 Internship Clerical works, attend meetings, prepare reports and other tasks given by Councilor Librado-Yap. Managed multiple tasks efficiently in a fastpaced work environment. Billing Clerk Davao Medical School Foundation Hospital March 2012 - September 2014 Prepared and processed invoices, receipts, and payment records, verify billing information for accuracy and resolved discrepancies, maintained financial records and updated databases and assisted with customer inquiries regarding billing and payments. Secretary Pilipinhon Development Cooperative June 2010 - November 2012 Managed schedules, appointments, and meetings, handled correspondence, emails, and phone calls professionally, maintained and organized records, reports, and documents and assisted in administrative tasks and office coordination.