KIM ANGELINE M. ARAOJO
ACCOUNT MANAGER
CAREER OVERVIEW
Detail-oriented and people-focused professional with a strong
background in administrative support, account management, and
online communication. Experienced in handling client interactions,
organizing information, and ensuring service quality from both
educational and corporate perspectives. Combines teaching experience
with customer service and account-handling skills to deliver efficient,
empathetic, and results-driven support.
EDUCATION
2024
Bachelor of Secondary Education
Major in English
Polytechnic University of the
Philippines
Magna Cum Laude
2020
Humanities and Social Sciences
Gen. Vito Belarmino Integrated
National High School
With Honors
2018
Junior High School
Gen. Vito Belarmino Integrated
National High School
With Honors
EXPERIENCE
Account Manager
Flagship One Inc.
August 2023- October 2025
Manage and maintain accurate customer
records and account details.
Provide professional support via phone,
email, and chat to address client inquiries
and resolve issues.
Coordinate with internal teams to ensure
smooth account operations and client
satisfaction.
Perform administrative tasks such as data
entry, documentation, and report
generation.
Monitor client accounts regularly to ensure
timely updates, follow-ups, and issue
resolution.
Assist in organizing and tracking ongoing
requests or transactions to maintain
workflow efficiency and accuracy.
EXPERIENCE
Teaching Intern
Alfonso Integrated National High School |
October 2023- May 2024
Designed and organized instructional
materials and evaluation systems,
highlighting strong documentation and
project management skills.
Maintained organized reports, attendance,
and student performance data—
demonstrating accuracy and accountability
in administrative tasks.
Prepared and delivered engaging lessons
focused on verbal and written
communication.
Managed classroom activities and
coordinated tasks to ensure organized and
productive sessions.
Used digital tools for lesson planning,
scheduling, and reporting—enhancing
efficiency and documentation accuracy.
Collaborated with supervisors and peers,
demonstrating teamwork and
accountability in a structured environment.
ESL Teacher
51Talk | September 2021- December
2023
Conducted one-on-one online lessons and
maintained accurate student progress
records.
Built strong relationships with students
and parents through clear communication
and consistent follow-up.
Organized class schedules, handled minor
technical concerns, and ensured smooth
daily operations.
Supported student learning goals by
providing timely feedback and maintaining
a professional, service-oriented approach.
SKILLS
Account & Client Management
Administrative & Clerical
Support
Email, Chat, and Phone
Communication
English Language Proficiency
Complaint Resolution &
Customer Care
Recordkeeping &
Documentation
Problem-solving & Critical
Thinking
Patience & Time Management
Adaptability & Willingness to
Learn
CERTIFICATIONS
TEFL Certificate
