Kikuo Pedres
$25/hr
Customer Support, Process Improvement and Quality Assurance Monitoring
- Reply rate:
- -
- Availability:
- Full-time (40 hrs/wk)
- Age:
- 29 years old
- Location:
- Manila, National Capital Region, Philippines
- Experience:
- 8 years
Other
About
Results-driven Process Specialist with over 8 years of experience optimizing workflows and improving service
operations in fintech, tech, and e-commerce industries. Adept at identifying inefficiencies, leading cross-functional
initiatives, and implementing scalable solutions that enhance team performance and customer satisfaction.
Certified Lean Six Sigma Yellow Belt with strong skills in data analysis, strategic planning, and knowledge base
management.
Skills
Languages
