Kia Mae Estalero

Detail-oriented professional with 5+ years of BPO experience in US healthcare and retail support. Skilled in provider data management, credentialing, claims processing, tracking records and contract updates. Also experienced as a Virtual Assistant, handling admin tasks, sales support, customer service, product research, returns, and performance reporting. Strong communicator with proven leadership as a POC and Trainer, known for organization, adaptability, and teamwork.