Kia Mae Encinares

I am a dedicated and versatile Virtual Assistant with experience supporting both healthcare and e-commerce operations. Over the years, I have helped U.S.-based healthcare providers with insurance eligibility verification, claims submission, follow-ups, and resolving denied claims. I am familiar with Electronic Health Record (EHR) systems, HIPAA compliance, and accurate billing practices, and I take pride in handling tasks carefully to reduce errors and support smooth operations.

In addition to healthcare, I also assist businesses with e-commerce tasks, including product listings, order management, inventory tracking, and customer support. I enjoy helping teams stay organized, streamline processes, and ensure work is completed efficiently.

I consider myself detail-oriented, reliable, and adaptable. I value clear communication, staying proactive, and learning quickly so I can provide the best support possible. I approach each task with patience and care, understanding that small details can make a big difference.

My goal is to help clients save time, reduce stress, and focus on what matters most in their business or practice. I am eager to contribute my skills, professionalism, and positive work ethic to new opportunities and be a dependable part of your team.