Supportive Quality Team Leader with 9v jv years of experience in the BPO industry. Expert in following detailed production schedules with a distinguished history of maximizing productivity. Committed to proactive reorganization for optimized efficiency. Also an experienced Quality Assurance Specialist with the ability to prioritize and multitask, ability to do thorough analysis for process improvements. Excellent communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.