Khumoetsile Dorcus Mokgatle

Khumoetsile M D Mokgatle LinkedIn: Khumoetsile Mokgatle Professional Summary Friendly and organized Front Desk officer with experience of over 2 years in managing front desk operations, operating switchboards, maintaining filing systems, and delivering excellent customer service. Certified in Microsoft Office Suite with strong skills in Word, Excel, Outlook, and data entry. Adept at handling administrative tasks, managing appointments, and ensuring smooth day-to-day office operations. Core Skills Front Desk Reception Switchboard & Phone Etiquette Records Filing & Document Management Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Teams,Zoom,Office 365) Administrative Support Office Equipment Operation Data Entry & Reporting Customer Service & Communication Appointment Scheduling Work Experience Front Desk Officer Princess Marina Referral Hospital 2024 -2025  Scheduling: Managing appointments, meetings, and events, often using calendars and scheduling software.  Record Keeping: Maintaining files, updating documents and spreadsheets, and managing records related to the front office.  Office Supplies: Monitoring inventory of office supplies and ordering replacements as needed.  Data Entry: Entering and managing data related to customer information, financial transactions, or other relevant records.  Filing: Organizing and maintaining physical and/or digital files.  Managed front desk operations including visitor registration and telephone calls. Front Desk Officer Malolwane Post Office-       Greet and assist visitors, ensuring a positive first impression. Operate a multi-line switchboard, route calls appropriately, and take messages accurately. Maintain and update filing systems for employee and client records. Schedule appointments and manage calendars for senior staff. Prepare reports and memos using Microsoft Word and Excel. Manage incoming and outgoing correspondence. Records Officer /Administrative Assistant Kgatleng Education Regional Office 2016 - 2017  Handled filing, photocopying, and document preparation.  Performed daily data entry and updated internal databases.  Provided clerical support to various departments. Education Microsoft Office Suite Certificate, BOCODOL - 2011 Certifications Certificate of Completion in Data science and Analytics - 2025 Office Administration Introduction - 2025 References Available upon request.