Khumo Kereng

Results-driven Front Office Manager with over 6 years of experience in hospitality and customer service management. Skilled in overseeing daily front desk operations, leading teams, enhancing guest satisfaction, and maintaining high service standards. Proven ability to handle reservations, resolve guest concerns efficiently, manage staff schedules, and coordinate with other departments to ensure smooth operations. Strong leadership, communication, and problem-solving abilities with a commitment to delivering exceptional guest experiences and operational excellence.