Software Developer/
Technical Support
KHRYSTYNA
PERYK
EXPERIENCE
Feb 2023 - Sep 2024
Transparent Property Management (UAE)
Software Developer / Technical Support
SKILLS
TECH SKILLS:
JavaScript, ES6, HTML5/CSS3/SASS,
React.js, React Native, Next.js, Redux
Node.js/Express, REST API, Postman
Zoho API, Quickbooks Accounting
Software API,
MongoDB, SQL, Firestore Database
Firebase services
Git
Figma
SOFT SKILLS:
self-learning, multitasking, high
attention to detail, communication,
problem-solving, teamwork
CONTACT
--LinkedIn
Abu Dhabi, UAE,
GitHub
Full stack development of in-house
applications.
Web development (Figma, React.js, and
Firebase services).
Mobile app development and deployment
to App Store and Play Store (Figma, React
Native, Firebase services including Node.js
cloud functions for API integration).
API integration with Zoho Creator and
QuickBooks Online.
Provided technical support for internal
property management applications,
troubleshooting system issues, and resolving
user queries.
Jan 2016 - Feb 2018
Thomson Reuters (Poland)
Data Analyst
Incident management: maintaining realtime data coming to Thomson Reuters
Eikon, raising/resolving alerts.
Change management: preparation for
data change processes, writing detailed
documentation, raising change tickets,
monitoring progress.
Implemented small-scale internal web
projects (HTML/CSS/JavaScript): Created
dashboard to track and visualize incident
management metrics, improving team
efficiency; an internal website for resource
sharing among team members.
Started to work through Manpower
recruitment agency and in a year was
directly hired by Thomson Reuters due to
great performance.
EDUCATION
EXPERIENCE
2007 - 2012
National University 'Ostroh
Academy', Ukraine
Master Degree, Romance and
Germanic languages
2021 - 2022
EPAM Front-end Laboratory
Student/Front-end developer creating a web app:
https://www.doghotel.com.ua/.
Working in a team as per Scrum
methodologies (daily meetings,
demos, sprint overviews and
retrospectives).
Self-assigning Jira tickets to fix bugs
or develop new features for the
website.
Doing a code review for other
developers. Working under the
supervision of a mentor.
Project tech stack: HTML, SCSS, React
js, Redux, Axios.
EXTRA INFO
Birthday: February 5, 1991
Citizenship: Ukrainian
Australian Permanent
Residence: Global Talent
(subclass 858) visa holder
Hobbies: fitness and traveling
Languages:
- English - full proficiency
- Ukrainian/Russian - native,
- Polish/French - elementary
Apr 2013 - Sep 2015
Mobilunity (Ukraine)
Senior Customer Support Analyst
Handling incoming correspondence from
international customers and vendors,
tracking clients' tickets in Kayako,
Zendesk; Zopim chatting; email
correspondence and calls.
Processing customer inquiries, complaints,
billing questions and payment service
requests.
Manual testing of websites, reporting
bugs in JIRA/Redmine, escalating where
required, running test cases.
Promoted to Shift Supervisor and
coaching and mentoring of junior staff,
organizing team's BAU workflow
Jul 2012 - Apr 2013
EPAM Systems (Ukraine)
IT Recruitment Assistant
International search of candidates using
different sources
Conducting/arranging screening calls
and interviews
Promoting the job opportunities using
different social networks, job search
portals
