KHRISTINE MODENA
Philippines • - •-• Portfolio
SUMMARY
Experienced administrative assistant with more than five years of proven expertise in efficiently
providing comprehensive support to executives and teams. Proficient in handling administrative
tasks, scheduling, and communication, with a keen eye for detail, a commitment to delivering
exceptional service, and utilizing office software to streamline processes.
AREA OF EXPERTISE
Appointment setting
Data Entry
Organizing Digital Files
Calendar Management
HTML Email
Customer Service
Invoicing
Account Receivables (A/R)
Account Payables (A/P)
Reconciliation
Customer Relationship Management (CRM)
Project Management
Email Management
Recruitment Support
HR Documentation
Inventory Asset
Creating Presentation
Graphic Designs
TECH TOOLS
Microsoft Office 365 (Word, Excel, PPT)
Google Workspace
DocuSign, PandaDoc
Gmail, Outlook
Google Calendar, Calendly, Worldtimebuddy
Google Drive, Dropbox
Slack, Zoom, Skype, Google Meet, WhatsApp
ChatGPT, Gemini, Elevenlabs.io,
Grammarly, Quillbot, Fireflies.ai, tl;dv
Canva, WordPress
Confluence, LastPass, NordVPN
HubSpot, Monday.com, Greenhouse, Zoho
Bill.com, Invoice2go, Xero, RentRedi, Zillow
Facebook, Linkedin, Instagram, Tiktok
WORK EXPERIENCE
Executive/Personal Assistant [Part-time]
July 2024 - July 2025
Fenner Legacy Holdings, LLC - Queens, NY (Remote)
Domain: Real Estate | Asset Management
Providing administrative support to the CEO.
Arrange meetings, set reminders for events, and send calendar invitations.
Track tasks and priorities for the executive, keeping them informed on what needs to be done.
Manage projects and tasks, ensuring timely progress and successful completion.
Coordinate resources and team members to support project execution and meet deadlines.
Research and arrange travel itineraries, ensuring convenience and cost-effectiveness.
Manage and organize digital files.
Web research, organizing, and creating spreadsheets.
Keep track of Business Expenses
Managing and responding to emails promptly.
Creating articles for the website.
Taking minutes of the meeting.
Prepare and send rental invoices via email to tenants on a scheduled basis.
Ensure accuracy in billing details, including rent amount, due dates, and payment methods.
Track payment status and update records in the financial system accordingly.
Send timely reminders to tenants before rent due dates.
Administrative Assistant
May 2023 - July 2025
WrkSpot - Los Angeles, CA (Remote)
Domain: Saas | Technology | Hospitality
Providing administrative support to the Head of HR, Operations, Accounting, Sales and
Marketing as well as occasional assistance to the CEO.
Arrange meetings, set reminders, and send calendar invitations.
Prepare legal documents for signature, including interview confirmations, offer letters, and
agreements, ensuring accuracy and timely delivery.
Manage and organize digital files.
Web research, organizing, and creating spreadsheets.
Managing and responding to emails promptly.
Creating graphic designs for Sales and Marketing.
Creating PowerPoint/Slide presentations.
Review and filter job applications and update ATS.
Ensure timely delivery of documents to be signed.
Keep track of expenses, and credit card reconciliation.
Update and maintain customer records.
Monitor and manage incoming emails.
Raising invoices for both vendors and customers (AR/AP).
Respond promptly to vendor and customer requests or queries via email.
Tracking the Team project's progress.
Coordinating with team members for administrative tasks.
Upload invoices into designated systems or folders.
Perform any necessary administrative duties.
Admin/HR and Finance Assistant
Mar 2020 - Jan 2023
LT & G Credit Line Corp. - Philippines (On-site)
Domain: Microfinance | Lending
Checking and approving Loan applications
Evaluate credit history
Handles Financial reports, email management, billings, and Insurance claims
Managing records on the Database
Email Management
Filing corporate documents
Revision of contracts
Reading and analyzing received memos from the Head Office
Scheduling and rescheduling of virtual meetings
Manage Calendar
Review and Filter applications for Job Post
Customer Care Specialist
Assist clients with their queries and complains
Answering Phone calls
Processing of loan applications
Releasing of Loans
Review and update the Client's loan files.
Nov 2019 - Feb 2020
Customer Service Representative
Mar 2014 - Mar 2015
Banco De Oro - Philippines (On-site)
Domain: Banking and Finance
taking inbound calls regarding billings, waivers/reversals, travel notices, auto-charge billing,
installment arrangements, balance bank transfers, etc.
processing of cardholders request
routing calls to the right department
resolving complaints of card holders
providing good customer service
Data Entry Clerk
Jun 2013 - Oct 2013
Plan International Inc. - Philippines (On-site)
Domain: International Development and Humanitarian Organization
Handled sponsored children's profiles
Data processing
Handling Database records
Uploading and editing photos
EDUCATION
Bachelor of Science in Information Technology
Occidental Mindoro State College
Quirino St., San Jose, Occidental Mindoro, Philippines
Award: With Distinction
SY 2009 - 2013
