Khent Jhon L. Pamolarcon

Khent Jhon L. Pamolarcon Applicant PROFILE SUMMARY CONTACT- I am a competent, detailed, and goal-oriented individual with experience in tourism, marketing, event management, and customer service. Adept at utilizing various software applications such as Microsoft Word, PowerPoint, and Canva. Experience leadership in organizing and managing large-scale events. I also exhibit excellent communication and interpersonal skills, a strong work ethic, and a commitment to excellence. -Km.5 Nagkaguama, Guadalupe Village, Matina Pangi, Davao City EDUCATION Bachelor of Science in Tourism Management CAREER OBJECTIVE Seeking a challenging career with a progressive organization that provides an opportunity to capitalize my customer service skills and abilities in the field of Tourism and Hospitality Industry. PROFESSIONAL ELIGIBILITY Civil Service Honor Graduate Eligibility CSC Eligibility Number:- June 2023 University of Mindanao Magna Cum Laude Completed in 2022 Home Economics (Tourism Management) University of Mindanao With Honors Completed in 2018 PERSONAL SKILLS WORK EXPERIENCE CUSTOMER SERVICE REPRESENTATIVE - TRAVELOR Welcome the client and introduce themselves. Ask the client about their experience and interests in travel. Provide the client with information about being a travel agent and their services and products. Schedule a time for zoom meeting to answer any additional questions. INTERN August-November 2022 Department of Tourism RXI l Davao City Customer service Problem-solving Communication Technical skills Adaptability Teamwork Creating and implementing marketing strategies and programs to promote the department's tourism products and services. Market research and data analysis to find trends and opportunities. Creating and sustaining ties with travel writers and media sources. Attending trade exhibits and other events to represent the department. INTERN - Lakbay Davao Travel Agency l Davao City Consult with customers about their travel requirements. Make recommendations based on our research. Make reservations for flights, hotels, and other travel arrangements. Provide details on activities and attractions. Take care of client enquiries and complaints, and keeping up with the latest travel trends. ORGANIZATION College Student Government P.I.O University of Mindanao | Davao City- ACHIEVMENTS & COMPETENCIES SABRE Functionalities for Tourism Students Passer Landco Corporate Center, J.P. Laurel Ave, Davao City October 11-14, 2022 Student Leadership Awardee University of Mindanao, Davao City April 5, 2023 TM OJT President University of Mindanao, Davao City August-March, 2022 JTHMAP Member University of Mindanao, Davao City- Union of Filipino Tourism Students Member University of Mindanao, Davao City January-December, 2022 Front Office NCII Passer University of Mindanao, Davao City April 14, 2018 Mr. Global Tourism University of Mindanao, Davao City- CERTIFICATES & SEMINARS Practicing COVID-19 Measures in the Workplace Via TESDA Online February 23, 2022 Ethics in Hospitality Business and Research Webinar October 9, 2021 Filipino Brand of Service Seminar University of Mindanao May 5, 2023 ICON 2021 International Conference Webinar May 20, 2021 Industry Integration Seminar Webinar November 16, 2021