Khayakazi Fakela

Khayakazi Fakela

$8/hr
Customer service Representative certified
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
34 years old
Location:
Johannesburg, Gauteng, Johannesburg, South Africa
Experience:
6 years
KHAYAKAZI FAKELA- Wilgeheuwel, Johannesburg- PERSONAL ESSENTIALS Name Khayakazi Fakela Gender Female Nationality South African Driver's License Code B Languages English, Zulu, Xhosa EDUCATION BACKGROUND Diploma Course International Trade and Transport (NQF Level 6) College for Business & Maritime Studies Year: 2012 Matric/National Senior Certificate Kharina Secondary School Year: 2010 TRAINING/SHORT COURSES PROFILE SUMMARY I bring proven proficiency in retail and office administration, customer service, and inventory management. My strength lies in effectively collaborating with suppliers, clients, and stakeholders across all levels. I am committed to operational efficiency and excel in fostering teamwork. PROFFESIONAL SKILLS AND ABILITIES • Excellent communication skills • High level of attention to detail • Office Administration • Well organised & Flexible • Retail Logistics • Assertive and Teamwork • Microsoft Office Literate (Word, • Good time management Excel, PowerPoint and Outlook) • Able to work on own initiative and to tight deadlines. • Emotional intelligence • Administrative skills CAREER SUMMARY Census Administrator Bidvest Facilities Management| July – December 2018 ♦ Google Digital Skills for Africa: Fundamentals of Digital Marketing ♦ LinkedIn E-Learning: Become a Software Developer ♦ TELF Professional Institute (Teacher Record): Teaching English as a Foreign Language Khayakazi Fakela - -- Duties and Responsibilities: • Collected and organised comprehensive census information on all employees at the Vodaworld Campus in Midrand, ensuring data accuracy and completeness. • Demonstrated strong attention to detail in accurately organizing and capturing employee data in the central system, contributing to the integrity and reliability of the database. • Provided key stakeholders with regular updates and reports, facilitating informed decision-making. ` Page 1 of 2 Sales Assistant Capi-Lux SA – OR Tambo International Airport| July – December 2016 Duties and Responsibilities: • Provided excellent customer service at sales counter and on floor • Offered product recommendations and add-ons to customers • Handled returns and refunds per company policies • Managed inventory in stock system • Supervised tills and cashed out revenues Administrative Assistant TLC Marketing Worldwide (South Africa) January 2015-June 2016 Duties and Responsibilities: • • • • • • • • • • Curriculum Vitae of Khayakazi Fakela Khayakazi Fakela - -- Screened incoming calls and emails Captured data for campaigns Arranged domestic and international travel Managed office operations and coordination Scheduled customer service interviews Maintained supervisor's calendar and appointments Communicated meeting changes and updates Researched projects and typed meeting minutes Greeted visitors, served refreshments Photocopied, took messages and captured data Page 2 o f 2
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