Kharen Pelpinosas Llanes

KHAREN LLANES OBJECTIVE A hard working individual looking for a challenging position. Where I can showcase my skills and contribute to the growth of the organization. I would like to enhance my technical and soft skills by taking up --Purok 6 Brgy. Limao Samal Dits. IGACOS PERSONAL INFO Age: Birthday: Birthplace: Civil Status: Gender: Height: Weight: Nationality: Religion: Language: 38 years old May 29, 1986 Davao City Married Female 5'1" ft. 70 kgs Filipino Roman Catholic Tagalog, English, Visaya EDUCATION TERTIARY DAVAO DOCTORS COLLEGE Bachelor of Science in Nursing Undergraduate (2003 - 2005) SECONDARY UNIVERSITY OFHOLY CROSS OF BABAK INC. Island Garden City of Samal IGACOS Davao del Norte (2003) PRIMARY SAMAL ELEMENTARY SCHOOL Island Garden City of Samal IGACOS Davao del Norte (1999) challenging assignments and expanding my knowledge. WORK EXPERIENCE VXI DAVAO Position: Customer Service Representative- Manage large amounts of incoming phone calls Identify and assess customers’ needs to achieve satisfaction Provide accurate, valid and complete information by using the right methods/tools SIBS DAVAO Position: Appointment Setter- Reaching out to potential clients via phone calls, emails, and other communication methods Scheduling appointments for salespeople or service providers with potential clients IBEX DAVAO Position: Billing Specialist- Write thorough reports on billing activity with clear and reliable data Provide solutions to any relative problems of clients OFFSOURCING DAVAO Position: Fashion Consultant- I've consistently prioritized customer satisfaction by actively listening to their needs, resolving issues promptly, and providing clear, concise information CALLBOX DAVAO Position: Appoointment Setter- Providing information about the company’s products or services Contact prospective clients to set up meetings or calls ACSENTRIA Position: Customer Service Representative- Addressed and answered customer concerns. Communicated with customers about new product options. Cultivated positive customer relationships. Deepened relationships with key clients. SKILLS REFERENCE DINA ROSEE DALAGAN- MICAH JEAN SUAREZ- Critical Thinking Effective Communication Ability to work well under pressure Emergency and critical care nursing Record-Keeping and following protocols I hereby certify that the above information is true and correct to the best of my knowledge and belief. KHAREN LLANES Applicant’s Signature