Khanzah Puthen Peediakkal

Personal Info Dublin, Ireland -- LinkedIN https://www.linkedin.com/i n/kha nzah-puthen- khanzah Puthen Peediakkal QA Automation Engineer | 4+ Years Experience | Selenium (C#), API, CI/CD, AWS peediakkal Summary Skills Results-driven QA Automation Engineer with 4+ years of Testing Frameworks: using Selenium (C#), Cypress (TypeScript), and RESTful SpecFlow (BDD), Rest Sharp for REST API automation using C# Selenium Webdriver for UI Automation using NUnit and C Programming Language: C # ,TypeScript,JavaScript UI Automation Tools: Selenium WebDriver API Automation Tools: Rest experience specializing in Web UI and API test automation services. Proven expertise in building scalable test frameworks, integrating tests into CI/CD pipelines, and supporting cloud-native applications with AWS (Lambda, S3, CloudWatch). Passionate about driving software quality, collaborating cross-functionally, and delivering robust automation solutions. Adept at working in Agile teams and continuously enhancing testing strategies to ensure high product reliability and user satisfaction. Work Experience QA Automation Engineer, Verizon Connect January 2022 - Present Sharp, Rest Assured, • Developed and maintained UI test automation frameworks Postman using Cypress (TypeScript) and Selenium WebDriver (C#). AWS Services – AWS Lambda, AWS S3, AWS Cloudwatch Source Code Management: • Created comprehensive test plans and strategies for API, UI, integration, and component-level testing using TestRail. • Automated end-to-end UI ows and backend validations using NUnit, Postman, and internal test packages. • Integrated test automation into CI/CD pipelines with GIT,Bitbucket Octopus Deploy, Jenkins, and Bamboo. Test Case Management & content veri cation, and CloudWatch log analysis Defect Tracking Tool: Con uence, TestRail, JIRA • Implemented automation for AWS Lambda invocation, S3 • Conducted cross-browser testing using BrowserStack and ensured compatibility across major platforms. CI Tool: Jenkins, Bamboo • Used Kibana, CloudWatch, and Grafana for in-depth Application Deployment • Collaborated with developers and QA teams to improve Tool: Octopus Log Analysis Tool: Kibana Dashboard Tool: Grafana debugging and performance insights. test coverage and ensure high product quality. • Participated in Agile SCRUM and Kanban ceremonies, contributing to iterative planning and continuous delivery. IDE: Visual Studio Code, • Utilized tools including Git, Bitbucket, Visual Studio, and VS Visual Studio Code in daily automation tasks. Methodologies: Agile SCRUM, Kanban Database: MySQL • Applied skills in Rest Sharp, MySQL, and test strategy design to enhance automation depth. Business Escalation Advisor, Capita October 2021 - January 2022 Handled and resolved high-priority customer issues via phone, email, and web channels with professionalism and empathy. Consistently achieved service KPIs while ensuring minimal response times and high satisfaction scores. Maintained accurate records of all customer interactions using CRM tools to support transparency and accountability. Associate QA Engineer, Hora Rooms Pvt Ltd October 2018 - November 2020 Reviewed requirements, Involved in creating test plans, and designed test cases for web applications. Performed manual functional and regression testing. Developed automated regression suites using Selenium with C#. Participated in Agile ceremonies: Scrum calls, sprint planning, and retrospectives. Logged, tracked, and veri ed defects using JIRA. Supported development teams with sanity test suites for prerelease validations. Education Master of Computer Science, University of Calicut 2018