Khalid Abdalwahab Alnoor Taha
Riyadh, Saudi Arabia-
(- - (-
khalid-taha-87b640130
Summary
Results-driven Sr. IT Specialist and System Administrator with 6+ years of experience in managing complex IT
infrastructure, ensuring system reliability, security, and optimal performance. Expertise in administering Windows/Linux
servers, virtualization (VMware/Hyper-V), cloud platforms (Azure), and enterprise networking. Strong background in
troubleshooting, cybersecurity, automation, and IT service management (ITSM). Proven ability to lead IT projects,
implement best practices, and provide technical support to enhance organizational efficiency. Adept at scripting
(PowerShell/Python/Bash), Active Directory, backup solutions, and disaster recovery planning. Committed to maintaining
high-availability systems while aligning technology with business objectives.
Professional Qualifications
Proficient in Windows Server Administration
Experienced in Microsoft Azure Administration
Experienced in Virtualization technologies like VMware VSphere
Enough knowledge on Cisco systems
Experienced in Office 365 applications
Good knowledge in CCTV configuration and troubleshooting
Experienced in cloud-based Antiviruses and Intrusion Detection Systems
Key Skills
Operating Systems (Windows, Windows Server-, Ubuntu Linux, Kali Linux)
Virtualization (VMware VSphere, Hyper-V)
Cloud Platforms (Azure)
Networking (DNS, DHCP, Firewalls, Routing, Switching, Active Directory)
Backup & Disaster Recovery (Veam)
Front-End Techniques (HTML, CSS, Bootstrap, JavaScript)
Back-End Techniques ( JavaScript)
Android Development using (Java, Flutter Framework)
Experience
Passing Road for Industry - (Riyadh, Saudi Arabia)
Sr. System Administrator
Nov 2022 – Present
Deployed virtual machines on VMware vSphere ESXi hypervisor platform for development and test environment
usage.
Performed system upgrades, patching, monitoring and performance tuning activities on servers.
Managed virtualization platforms (VMware vSphere, Hyper-V) and migrated legacy systems to cloud/hybrid
environments
Oversaw backup, disaster recovery, and cybersecurity using (Veeam) software.
Monitor, administration and troubleshooting our network hardware and software (Routers, Switches and Servers).
Implement and configure File server and Print Server.
Diagnosed, troubleshooted and resolved hardware, software, and other network and system problems.
Implement and configure cloud-based Antivirus on end-user machines.
Focused on learning new skills and staying updated with industry changes.
Designed, implemented, and maintained on-premises and cloud infrastructure (Azure), ensuring 99.9% uptime for
critical systems.
Led Windows server administration (Active Directory, Group Policy, DNS, DHCP, Patch Management) for 100+
endpoints.
Managed virtualization platforms (VMware vSphere, Hyper-V) and migrated legacy systems to cloud/hybrid
environments.
Oversaw backup, disaster recovery, and cybersecurity using (Veeam) software.
Manage CCTV & VOIP configuration and troubleshooting.
Managing and troubleshooting of Office 365 accounts and Azure tenants.
Juba Insurance Co. Ltd. - (Khartoum, Sudan)
IT Help-desk Engineer
Oct 2018 – Jul 2022
Diagnose and resolve technical issues
Escalate complex issues to Tier 2/3 support or specialized teams as needed
Prioritize incidents based on urgency and impact
Log, track, and document all support interactions in the IT service management (ITSM) system
Support Windows/macOS, Microsoft 365, email clients, VPN, printers, and peripherals
Troubleshoot network connectivity (LAN/Wi-Fi), VoIP systems, and basic security issues
Education
BSc in Banking Information Systems, Sudan Academy for Banking Information Systems - (Khartoum, Sudan) - Sep 2012 - Oct 2016
Courses & Certifications
Android Development (Java) - (Attending Course - SABFS)
CCNA Routing & Switching V3 - (Attending Course - Aptech)
MCSA Windows Server 2016 - (Attending Course - Network Plus)
Windows Server 2022 - (Udemy Course)
Android Development (Flutter Framework) - (Udemy Course)
AWS Certified Solutions Architect Associate - (Udemy Course)
CCNP Enterprise - ENCOR v1.1 - (Udemy Course)
Palo Alto Networks Certified Network Security Engineer - (Udemy Course)
Palo Alto Networks Certified Network Security Administrator - (Udemy Course)
AZ-104 Microsoft Azure Administrator - (Udemy Course)
VMware VCP-DCV - (Udemy Course)
Oracle Certified Professional (OCP) - (Attending Course - Aptech)