KHALID WIDATALLA
::-:: LINKEDIN.COM/IN/KHALIDWEDAA
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Work history
Summary
Qualified Customer Service
Representative and Assistant with
over 3 years in fast-paced customer
service and call center
environments. As a customer service
representative I am personably good
at building loyal relationships,
solving problems, and Increasing
Sales.
Skills
Data Analyst & Data Entry.
Lead Manager, & Team Leader.
Administrative Tasks VA.
Social Media Management.
Excellent Communication skills.
Tools
• Mastery of Microsoft Office
Programs (Word, Excel, PowerPoint)
• Strong knowledge of Canvas and
Google Docs, Calendar, and other
Google apps.
• Strong knowledge on Video/Photo
editing – Sony Vegas and Adobe
Premier/Photoshop.
Virtual assistant (Real Estates) – 09/2021 to 08/2023 Cold Caller ,
Lead Manager, (https://www.ceo929.com)
Managing CRM and tracking team performance and
providing coaching and training with setting goals and
targets.
Answering calls of sellers interested to hear a cash offer
on their properties and providing company details.
Virtual Recruiter Assistant (Financial account) – 02/2021 to
10/2021, Savvy Bracket, Baguio City, Philippines.
•
•
Responsible for meet hiring goals by filling open positions
with qualified leads.
Achieved total of 160 outbound calls per day, addressing
leads inquiries, And managing CRM with notes and
updates to follow up, also solving problems and provide
or edit new/existing information.
Customer Service Remote job – 08/2020 to 1/2021 Approve Ninja
Co.
https://miracle.helptime.pro
• Assisted customers with their orders, inquiries of the
company products.
• Answering 60 to 80 per day, addressing customer inquiries.
• Contacted customer to follow up on delivery, suggest new
merchandise and inform on promotions and upcoming
events.
Freelancer Editor – on FIVERR.COM
•
Editing documents, PDF, Excel and pictures
retouching using Photoshop on FIVERR
Education
Lyceum-Northwestern University
Electronics and Communications Engineering - Dagupan
City, Philippines 2016 (Incomplete)
High School Diploma – Manarat Al-Sharkiya School,
Al Dammam, Saudi Arabia 2010/2011
Language
English, Arabic and Tagalog (Filipino)