Khalid Kamaleldin A. Widatalla

KHALID WIDATALLA ::-:: LINKEDIN.COM/IN/KHALIDWEDAA :: - Work history Summary Qualified Customer Service Representative and Assistant with over 3 years in fast-paced customer service and call center environments. As a customer service representative I am personably good at building loyal relationships, solving problems, and Increasing Sales. Skills      Data Analyst & Data Entry. Lead Manager, & Team Leader. Administrative Tasks VA. Social Media Management. Excellent Communication skills. Tools • Mastery of Microsoft Office Programs (Word, Excel, PowerPoint) • Strong knowledge of Canvas and Google Docs, Calendar, and other Google apps. • Strong knowledge on Video/Photo editing – Sony Vegas and Adobe Premier/Photoshop. Virtual assistant (Real Estates) – 09/2021 to 08/2023 Cold Caller , Lead Manager, (https://www.ceo929.com)   Managing CRM and tracking team performance and providing coaching and training with setting goals and targets. Answering calls of sellers interested to hear a cash offer on their properties and providing company details. Virtual Recruiter Assistant (Financial account) – 02/2021 to 10/2021, Savvy Bracket, Baguio City, Philippines. • • Responsible for meet hiring goals by filling open positions with qualified leads. Achieved total of 160 outbound calls per day, addressing leads inquiries, And managing CRM with notes and updates to follow up, also solving problems and provide or edit new/existing information. Customer Service Remote job – 08/2020 to 1/2021 Approve Ninja Co. https://miracle.helptime.pro • Assisted customers with their orders, inquiries of the company products. • Answering 60 to 80 per day, addressing customer inquiries. • Contacted customer to follow up on delivery, suggest new merchandise and inform on promotions and upcoming events. Freelancer Editor – on FIVERR.COM • Editing documents, PDF, Excel and pictures retouching using Photoshop on FIVERR Education  Lyceum-Northwestern University Electronics and Communications Engineering - Dagupan City, Philippines 2016 (Incomplete)  High School Diploma – Manarat Al-Sharkiya School, Al Dammam, Saudi Arabia 2010/2011 Language  English, Arabic and Tagalog (Filipino)