Khadijat Adeyemo

- Hello I’m Khadijah Adeyemo Virtual Assistant - About Khadijah I’m a Virtual Assistant with over 4 years of experience supporting businesses with customer service, operations, and administrative support. I’ve worked in client-facing roles where I managed appointments, handled calls and social media messages, coordinated teams, and ensured smooth day-to-day operations. I’m highly organized, easy to communicate with, and comfortable working in fast-paced environments that require both structure and people skills. From customer interactions to scheduling, onboarding support, project tracking, and process improvement, I help businesses stay efficient while delivering great customer experiences. I work confidently with tools like Google Workspace, Microsoft Office, Asana, Zoho, and Notion, and I adapt quickly to each business’s workflow and communication style. WORK EXPERIENCE Braids and Wigs The 4th Place Camilla Brook Place Temsbol Global Investment Customer Service Virtual Assistant Executive Assistant Administrative Officer Administrative / HR Assistant • Coordinated meetings, projects, and vendor communications, ensuring smooth workflow across teams. • Handled daily emails, client calls, and follow-ups, maintaining professional communication at all times. • Utilized Zoho CRM to manage client information, update records, and track project progress. • Maintained confidentiality while managing sensitive documents and project data. • Organized and managed digital files efficiently using Dropbox. • Oversaw daily administrative • Assisted with recruitment, • Oversee daily salon operations, ensuring smooth coordination between clients, stylists, and management. • Manage client scheduling, confirm appointments, and handle all customer communications via call and social media. • Coordinate and supervise team activities, acting as team lead to ensure accountability and efficient task delivery. • Organize and coordinate interviews, staff onboarding, and team meetings. • Track ongoing projects and ensure timely completion of deliverables across departments. • Provide administrative support and implement process improvements to enhance salon operations. operations and ensured smooth workflow across departments. • Prepared monthly financial reports using Excel and QuickBooks. • Drafted internal communications and managed inventory and procurement processes. • Ensured material and equipment availability for staff and classrooms. • Sent regular updates and correspondence to parents and staff. • Handled cash transactions, maintained staff records, and issued pay receipts. onboarding, and leave tracking processes. • Coordinated meetings via Microsoft Teams and Google Calendar. • Drafted reports, managed emails, and liaised with clients and suppliers. • Updated records using Google Sheets and tracked project budgets. • Supported project teams with logistics and documentation. • Managed procurement and inventory of office supplies. Customer Service Support Customer Support: Respond to inquiries, assist clients, and handle complaints professionally. CRM Management: Maintain customer records, track interactions, and ensure seamless follow-ups. Invoice & Expense Tracking: Process customer invoices, track payments, and handle billing inquiries. Live Chat & Email Support: Respond to customer inquiries in real-time via chat and email. Phone Support: Answer calls, resolve issues, and provide product or service information. Order Processing & Tracking: Assist customers with order placement, tracking, and returns. Customer Feedback Management: Collect and analyze feedback to improve services. Follow-Ups & Retention: Check in with customers, provide updates, and build strong relationships. Administrative Support Email Management: Organize and filter emails, respond to inquiries, and maintain inbox efficiency. Calendar Management: Schedule meetings, set reminders, and ensure timely follow-ups. Data Entry: Input, update, and maintain accurate records in spreadsheets and databases. Appointment Scheduling: Coordinate and confirm meetings, calls, and events. Document Preparation: Draft, format, and proofread reports, contracts, and presentations. File Organization: Create, sort, and manage digital and physical documents for easy retrieval. Research & Reporting: Gather data, analyze trends, and compile reports for decision-making. Travel Coordination: Book flights, hotels, and transportation while preparing detailed itineraries. Task & Project Coordination: Organize workflows, set deadlines, and ensure task completion. HR Assistance: Help with recruitment, onboarding, and employee document management. Meeting Minutes & Summaries: Take notes, summarize key points, and distribute to relevant parties. Past Project A look at the tasks i’ve handled and the value i bring as a Virtual assistant. 01 Customer Service Support I respond to client inquiries, assist with bookings, and coordinate with customers over calls and messages to ensure a smooth service experience. 02 03 01 Email Management I handle client inboxes by organizing emails, responding to inquiries, and ensuring seamless communication flow. 02 03 01 02 Calendar Management I schedule appointments, set reminders, and coordinate meetings to keep workflows organized and efficient. 01 Data Entry I input, update, and manage accurate records in spreadsheets and databases for streamlined operations. 02 03 01 Project Management I coordinate tasks, track deadlines, and ensure smooth execution using project management tools. 02 01 02 03 Email Marketing I create and schedule email campaigns, track performance, and optimize content for engagement. 04 01 Zoho CRM 01 Invoice Tracking I update customer records, track I generate, send, and monitor invoices to interactions, and streamline workflows to ensure timely payments and accurate improve client relationship management. financial records. Research 01 Meeting Minutes I document key discussions, maintain structured records, and conduct research to support decision-making. 03 File Organization SKILLS & SPECIALTIES Technical Skills Soft skills Email Management Time Management Data Entry Good Comunication Skill Project Management Attention to Detail Customer Service Proactiveness Calender Management Organization Travel Management Growth Mindset Cloud Storage & File Collaboration & Management Teamwork MY TOOLKIT Google Workspace Asana Calendly Microsoft Office Suite Hubspot Slack Gramarly Zoho Crm tools ZOOM Khadijah Adeyemo - 2025 WORK WITH ME ! WHATSAPP LINKEDIN - Adeyemo Khadijah free that’s what I do best. From managing tasks MAIL RESUME to keeping things running smoothly, I handle - Click here to view my CV Helping you stay organized, efficient, and stress- the details so you can focus on the big picture. Let’s work together.