I am Kevin Ugaban,I have 14 years of Telemarketing Experience in BPO industry.
I have handled the following below:
Cold calling
Telemarketing/Telesales
Appointment Setting
B2B
Lead generation
Sales Operation
Sales Management
Fluent in English (speaking, reading, writing)
Highly proficient with MS Word, Excel, PowerPoint, Web and Social Skills. Experienced with Service Desk Software, PeopleSoft Software, Agent Locator CRM and CINC CRM. Experienced and well verse with troubleshooting for Home network/LAN and hardware PC/Laptop.