Just a little bit of background, I have vague experience when it comes to administrative and client-related tasks. I have experience in different areas such as Quality Assurance, Customer Services, Virtual Assistant, Administrative Work, and Reporting.
I have worked with different people which enhanced my adaptability to the work environment I am in. I have also handled BPO Agents where I am auditing their calls and chats to assess and provide them feedback focusing on the areas of opportunity.