Kevin Navales

KEVIN B. NAVALES San Pascual, Batangas, Philippines,- /-Professional Summary: In my role as a General Manager, I am assigned to ensure company standards are best met by everyone to elevate values and harmonious relation between management and staffs. With more than 5 years of work experience on multiple kinds of field, I consider myself as a quick and eager learner, very responsible, and patient. I am also proud of myself on being a team player, trustworthy, open-minded, highly motivated and very flexible. I can adapt easily to the requirements of the work. With my attention detail and being driven to work hard to achieve target deadlines, I am very confident that I would contribute to the positive reputation that your company has already gained. Skills & Abilities: - Efficient and detail-oriented person with knowledge of data analysis and interpretation. - Strong customer service skills with experience handling inquiries and resolving issues. - Ability to work independently and as part of a team. - Time management skills to ensure tasks are completed promptly. - Excellent planning skills with a adaptability. - Excellent communication and interpersonal skills. Work Experience: Call Center Agent Alorica Lipa | 2024 - 2025 - Manage on-out bond calls Assisting customers on their online purchases Assisting customers on cancellation of their purchase Assisting customers on filing Non-Receipt claims Assisting on price adjustment General Manager Solind Technology Corporation |- Administrative Duties - Managing logistics of board and committees - Attending and recording minutes of the board and committees meeting - Dissemination board meetings notes - Maintaining and ensure document accuracy - Organizing, Overseeing, and Coordinating all Administrative task - Recruiting, Screening, Hiring and Onboarding excellent staffs. Managerial Duties - Implementing all board members decision, - Ensuring best practices - Acting as an advisor - Ensuring compliance with regulations - Creation of Financial Statement - Facilitating company transactions - Processing BIR Taxes and Renewal of Local Permits, - Training, Counseling and Coaching staffs - Resolving conflict thru positive and professional mediation Brand Ambassador Axiom Telecom Inc. |- Duties and Responsibilities - Promote, Attract and Convince consumers on du postpaid products - Etisalat prepaid to Du postpaid - Etisalat postpaid to Du postpaid - Du prepaid to Du postpaid - Convince consumers to upgrade their handset to (Past of Postpaid packages) with VAS (Damage Protection) - Enroll/Convert customer to Du landline Rides and Operation Attendant Global Village |- Duties and Responsibilities - Move controls to start and stop equipment, test equipment daily before opening rides to guest. - May observe guest boarding vehicle to ensure they are safety seated without being overcrowded and safety belts or bars are secure. - Gives directions to guests, usually over microphone, regarding safety and operation of such rides. - Operates or informs guest how to operate mechanical riding devices furnished by amusement parks, carnivals, or similar places of entertainment. - Inform guest to fasten belt, bar, or other safety device. Collection Officer Anxeuz Inc. |- Duties and Responsibilities - Preparing perpetual and yearly financial statements - Interact with clients and vendors - Bookkeping of day to day transaction - Basic Administrative tasks - Monitor and update outstanding accounts receivable through online - Analyze and verify the transactions of clients to ensure that their data entries are accurate and genuine - Collect and/or transfer money using bank and online processes and conduct procedural audit thereafter Ensure that transfer of cash are done accurately Study the financial records of the clients Review and inspect customer transaction before approving Education LYCEUM OF ALABANG |- Bachelor of Science in Business Administration Major in Financial Management Certificates - CES Rockstar - Salutatorian in Digital Customer Services - Meritorious Awardees - Most outstanding club member - Sen. Nancy Binay awardees - Sing n`Joy Bronze Certificate Availability: Available for immediate start. Flexible with working hours, including weekends and public holidays. Can work Full time, Part time and Casual with unlimited working hours. References: Available upon request.