Kevin Mac Lean

Kevin MacLean Calais, ME 04619-- I I I I I work well on my own love working with computers work on my own computer's at home have a basic understanding of Microsoft Excel, Word and PowerPoint like learning new things Work Experience Peer Support Specialist The Aroostook Medical Center - Calais, ME November 2022 to Present • I worked with clients that have mental health diagnoses by building rapport, creating Mutuality, understanding worldviews and working towards a goal. • I have learned how to reconnect with clients after a breakdown in communication. • I respond promptly and respectfully to phone calls and emails • I attend weekly meetings to coordinate the care of clients. • I am familiar with record keeping software like Claimtrak • I have made spreadsheets to organize tasks for my supervisor. Unarmed Security Officer Vescom Security May 2015 to October 2022 • I was a shift supervisor for Vescom Security at the Woodland Pulp mill and Saint Croix Tissue • Patrolling the Woodland Pulp Mill and satellite areas on foot and in vehicle • Checking baskets, book bags and other containers leaving the mill for possible missing items • Answering phones in a polite and considerate manner and connecting them to whoever they need to speak with, as well as answering questions over the phone. • Observing live video feed and keep out for safety hazards • Directing other security officers to areas of the mill that need assistance. • Escorting Trucks to different locations in the mill. JCPenney August 2013 to November 2014 ● ● ● ● ● unloading truck stocking shelves running a register Promoting credit cards Tracking Inventory US Cellular September 2011 to June 2013 ● Working with customer needs in order to get them into the right product, price plan, and accessories. Responsibilities ● Provide customer service, ● Resolve customers' service or billing complaints ● Solicit sale of new or additional services or products ● Determine charges for services requested ● Collect deposits or payments and confer with customers by telephone or in person Sears September 2010 to June 2011 ● Sales associate ● commission based sales ● Promoting credit cards Dollar Tree August 2009 to August 2010 ● unloading truck ● stocking shelves ● running a register Education High school diploma Deering High School - Portland, ME September 2007 to June 2008 Skills • Shift Management • Surveillance • Microsoft Outlook • Communication skills • Customer service • Microsoft Excel • Typing • Microsoft Office • Security • Computer Skills Certifications and Licenses Certified Intentional Peer Support August 2023 to Present This License is required to practice Peer Support in the mental health field. Assessments Analyzing data — Proficient October 2022 Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Proficient Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.