Kevin Gementiza

KEVIN M. GEMENTIZA INFORMATION DETAILS: Location: Makati, Manila Phillippines Phone Number:- Email Add:- CAREER SNAPSHOT: 6 Months Bookkeeper 3 Years Customer Service Representative 8 Months Outsourced Auditor & Accounts Analyst ( Currently Working) __________________________________________________________________________________ CAREER OBJECTIVE: To be part of reputable institution that will enhance my knowledge and utilize my skills to develop myself to become a valuable employee. PROFESSIONAL EXPERIENCE: Bookkeeper May 2014 – November 2014 Commodity Lending Investor, Inc. San Carlos City, Negros Occidental Duties & Responsibilities: Making journal entries for all receipts, payments and other financial transactions. Posting journal entries to ledger accounts. Depositing money received by the company. Performing other duties as required. Customer Service Representative (Travel & Lodging Account) February 2015 – December 2015 Teleperformance SM Ecoland, Davao City Duties & Responsibilities: Answer inbound calls and making outbound calls. Providing assistance related to Travel and Hotel business such as tourist attraction, flight bookings, hotel bookings and more. Do proper documentation of customers’ inquiries and responses for future reference. Handle customer’s complaints Customer Service Representative (At&t Billing & Sales) February 2016 – February 2018 IBEX Global Solution Philippines Sm Lanang, Davao City Duties & Responsibilities: Respond to customer queries about ATT services, equipment, promotions, roaming and billing. Understand customer needs and recommend appropriate products and rate plans. Handle customer requests for payments, activations, upgrades and other services Address and resolve customer concerns promptly Handle customer complaints Accounts Analyst (Outsourced Auditor) February 2019 – Current Jill Santos – Cua Audting & Accounting Firm Rock Fort Boutique, Kalayaan Ave. Makati City Assist in the preparation of journal entries by compiling, analyzing, and substantiating financial transactions ad needed. Perform Internal Audit to ensure internal controls. Reconcile Accounts as needed. Assist in month end/quarterly/year end close process and reporting. Research, track and resolve accounting problems. Assist in annual audit, including year-end schedule and financial statement preparation. Contribute to team effort by assisting other accounting staff when necessary. __________________________________________________________________________________ Personal Information Language known :English Dialect Spoken :Filipino, Visayan Nationality :Filipino Date of Birth :July 27, 1993 Place of Birth :Libertad Misamis Oriental Marital Status :Single Religion :Roman Catholic Education Bachelor of Science in Business Administration Major in Financial Management April 2014 Bukidnon State University Compostela External Studies Center Professional Skills Good leadership skills. Effective communication skills Confident and Flexible in work. Good knowledge in MS office Skills Can able to work under pressure with Multitasking. Team Player & self-motivator. Trainings & Seminars Human Behavior in an Organization Seminar on effective Communication Congressional Office Compostela, Compostela Valley 7th External Studies Center Student Leadership Seminar Loiza’s Pavillion Malaybalay City, Bukidnon Career Development Seminar RMPC Training Center & Beach Resort Camudmud Island Garden City of Samal The Winning Attitude towards Professionalism Atlantis Inland Resort, Compostela, Compostela Valley Pre-Employment Seminar for Local Applicants (PESLA) Atlantis Inland Resort, Compostela, Compostela Valley __________________________________________________________________________________ Character References Glezel Trazo Manager Jill Santos- Cua Auditing & Accounting Firm- Kenneth Saberon Operations Manager IBEX Global Solution Philippines- Mart Casison Team Manager VXI- I hereby declare that the above mentioned information is correct and complete to the best of my knowledge. Kevin M. Gementiza Applicant