Kevin Edwards

KEVIN EDWARDS St. Louis, MO. | https://www.linkedin.com/in/edwards-kevin PROFESSIONAL PROFILE Experienced Information Technology professional specializing in network administration, system security, and IT infrastructure across diverse environments. Holds multiple industry certifications with expertise in Windows/Linux systems, cloud solutions, and cybersecurity best practices. Proven track record of optimizing IT systems, leading multi-client projects, and driving operational success while continuously advancing in emerging technologies. INFORMATION TECHNOLOGY COMPETENCIES Systems: Networking: Languages: Software: Windows (XP thru 11), Windows Server (’03 thru ’25), Linux, Android, iOS Cabling, Cloud/Virtualization, Cisco Meraki, Ubiquiti, DNS, Subnetting (IPv4 and IPv6), VOIP, VPN Python, HTML, CSS MS Office (’03 thru ’24 & 365), MS Visio & Project, QuickBooks, Veeam, VMWare, HyperV, & Citrix CERTIFICATIONS     CompTIA Security+ CompTIA Network+ CompTIA A+ CompTIA Project+     CompTIA Cloud Essentials ITIL Foundations Microsoft Office Specialist (Word, Excel, PowerPoint) LPI Linux Essentials EDUCATION Bachelor of Science (BS) in Network Engineering and Security Anticipated Graduation: August 2026 Western Governors University-Missouri, St. Louis, MO  Studies focused on network design, operations, and security management.  Courses included data management, interconnecting network devices, technical writing, scripting/programming, security practices, website development, and emerging technologies and trends.  Emphasis on best practices in network design, administration, and security, cloud fundamentals, project management, service management, and business of information technology. Associate of Science (AS) in Computer Network Systems Graduated: March 2011 ITT Technical Institute, Arnold, MO  Studies focused on local and wide area networks, inter and intranet, and other communication systems.  Courses included server operations, database development, understanding different operating systems, telecommunication standards, and network wiring.  Emphasis on identifying, installation, configuration, and troubleshooting various types of systems and interconnect different systems and platforms into one common data-sharing infrastructure. PROFESSIONAL EXPERIENCE Confidential – Greater St. Louis, MO 2022 - 2025 System Administrator  Install, configure, and manage different software and hardware environments at ten different clients.  Manage network servers and equipment by using different technology tools.  Set up user accounts and workstations utilizing different deployment tools and systems.  Managed network components including port configuration, VPN, ACLs routing, VLANS and RADIUS.  Troubleshoot issues and outages related to different hardware and software situations.  Ensure security through access controls, backups, audits, monitoring tools, and firewalls.  Managed and troubleshooted issues related to SAN environments including backups and replication of data.  Worked with at least ten different clients where each had different setups and needs. CALC Institute of Technology – Fairview Heights, IL System Administrator 2017 – 2022  Worked with Director about current system status, issues, and future equipment purchases.  Executed the implantation of different systems including email, LMS, Teams, and distance learning systems.  Performs maintenance and enhancement of information networks between two locations remotely.  Serves as Tier 2 support for other instructors when dealing with information technology related issues. Kevin Edwards | https://www.linkedin.com/in/edwards-kevin Information Technology and Administrative Instructor 2016 - 2022  Ensures all course materials were in line with current industry standards and certifications.  Demonstrates techniques and tricks when dealing with physical aspects on network infrastructures. Title IX Coordinator/Clery Compliance Officer 2019 – 2022 Webmaster/Social Media Manager 2020 – 2022  Updates and performs periodic maintenance on a WordPress website to ensure ease of use & functionality.  Creates and distributes posts and campaigns on different social media platforms along with engagements. Farmington Correctional Center – Farmington, MO Teacher’s Assistant 2015 – 2016 Northeastern Correctional Center – Bowling Green, MO 2011 – 2013 Assistant Supervisor of Network Support and Administration  Ensured the stable operation of computer hardware, software systems, network infrastructure (routers, switches, and cable management and installation), analog voice service, and video systems (surveillance and broadcast) on a multi-building campus.  Executed routine maintenance and troubleshot device failures on current and legacy systems.  Performed in-depth inspections of systems to ascertain where in its life expectancy it was and utilize that information to develop plans system replacement, expansion, and recovery. Walmart – Kirkwood, MO Customer Service Manager 2009 – 2011 Satellite Secretary Service – St. Louis, MO 2008 – 2010 Data Entry Professional  Oversaw multiple client’s databases were accurate and current using QuickBooks.  Integrated new technologies and systems into existing business models including VoIP, social media marketing, mobile app development, and inventory tracking.  Developed and designed multi-platform marketing campaigns using print and social mediums. U.S. Bank – Twin Oaks, MO 2007 – 2008 Co-Branch Manager  Recognized and anticipated the needs of the branch to ensure that budget goals were met and to ensure compliance with all banking laws and regulations.  Regularly directed branch staff to effectively identify the financial needs of customers.  Performed interviewing, hiring, and training of branch employees. PNC Bank (formally National City) – Maryland Heights, MO 2006 - 2007 Customer Service Leader  Ensured teller and branch daily operations and maintenance transactions are completed efficiently and accurately.  Educated customers on options for managing financial transactions by leveraging technology, tools, and resources.  Performed interviewing, coaching, and training of teller line employees. BMO Harris Bank (formally Southwest Bank) – Des Peres, MO 2005 – 2006 Floating Teller/Personal Banker  Performed duties associated with teller and personal banker at different locations in the metropolitan area. Bank of America – Ladue, MO 2000 – 2005 Teller Coordinator  Provided oversight over the teller line, day-to-day policy and procedure adherence, and improvement of financial center performance.  Leverage available resources and technologies to optimize the customer experience while serving customers with operational excellence and accuracy.  Performed a critical leadership role in the financial center and exercised discretion and independent judgement while overseeing the operations of the financial center.