Kevin Cumbe

Kevin Cumbe SUMMARY Experienced Document Analyst with 10 years of combined tenure in back-office banking operations. Proficient in document verification, data entry, and records management, ensuring accuracy, compliance, and confidentiality in all processes. Demonstrates strong attention to detail, analytical skills, and a consistent commitment to maintaining operational excellence within fast-paced financial environments. EDUCATION SKILLS Asian Institute of Computer Studies Proficient in Microsoft Word and Excel Bachelor of Science in Computer Science Experienced with Google Workspace tools ( 2015 ) Slack (Sheets, Docs, Drive, Gmail, Meet), Zendesk, Proficient in computer hardware troubleshooting Good oral and written communication skill Strong attention to detail Highly organized Able to manage multiple tasks Adaptable and quick to learn new software and online tools WORK EXPERIENCE General Clerk Documents Analyst Staff Alliance Inc. ( 2015 – 2018 ) Metropolitan Bank and Trust Company (2018 – 2025 ) Assists with various administrative tasks, such as Acts as custodian of trust account folders safekept filing and answering phones in vault Data encoding Administers document imaging Create documents, maintaining databases and Checks the accuracy of filed documents sending memos and emails Post-account review (checks the completeness, Scanning of documents accuracy, and validity of KYC documents of newly Monitoring office inventory and ordering supplies opened trust accounts) Examines the sufficiency and propriety of client documents received through account servicing managers and communicates to the concerned units the regularization of deficiencies, if any. Signature verification of letter of instruction (e.g. updating of documents, letter of withdrawal, letter of termination) Document chopping (checks the completeness and accuracy of KYC documents before account termination) REMOTE WORK EXPERIENCE Data Entry Specialist Web / Lead Researcher Entered, organized, and maintained customer Conducted online research to locate business information using Google Sheets, ensuring owners’ names, personal contact numbers, and accuracy and consistency across multiple email addresses from reliable sources. datasets. Verified and compiled lead information into Cleaned and updated records by cross-checking spreadsheets for use in outreach and marketing details from various sources, helping maintain up- campaigns. to-date client information. Utilized analytical skills to filter and validate Applied strong attention to detail to minimize relevant data while maintaining confidentiality of errors and support data-driven reporting for sensitive information. clients. Personal Virtual Assistant Messaged customers through WhatsApp on behalf of the client, following provided scripts and guidelines to maintain a professional tone. Managed basic admin tasks such as updating customer status in Google Sheets and tracking responses.