Kevin Claude de Pano
53A Renault St. Village East Cainta, Rizal-Objective
To achieve a position that will allow me to develop professionalism through my capabilities, which can also contribute to the development of the company.
Education
Academy of christian excellence montessori
2002 – 2006
Feu – Institute of Technology
Bachelor of Science in Computer Science, 2006 – 2013
Skills & Abilities
Fast Learner
Willing to Learn
Good English Communication Skills
Computer Literate
Versatile and able to adjust on shifting schedules
Experience
Customer Service Representative | Alorica Company | September 28, 2015 – July 21, 2017
Trained in both US and UK accounts
Handled Phone and Email contacts, Inbound and Outbound, as both Sales Representative and Technical Support
Promoted as a Team Leader Apprentice with 7 months of experience
Technical Support Representative | Quantrics Enterprises Inc. | August 16, 2017 – April 17, 2018
Trained in a Canadian Telecommunications account, in both Billing and Technical Support
Player Support | Concentrix | August 22, 2018 – June 11, 2019
Trained in a Global English Account for Billing and Game Support, both Phone and Chat support
Platform Moderator | Keywords studios | October 18, 2019 – February 12, 2021
Trained to handle moderation in an Online Streaming Platform
Character References
Robernard Lira -; Cainta, Rizal
John Michael Basa -; San Juan, Metro Manila