Kevin Aleksey Puebla Salazar

Kevin Aleksey Puebla Salazar

$15/hr
Customer Service and Sales
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
31 years old
Location:
Playa Del Carmen, Quintana Roo, Mexico
Experience:
13 years
About

Hello! My name is Kevin Aleskey Puebla Salazar, a seasoned professional with a diverse background in marketing, sales, and customer service. Born in Mexico State, I grew up in Guadalajara and currently reside in the beautiful Playa del Carmen. My academic journey took me to UNIVA University in Guadalajara, where I studied Marketing.

I embarked on my professional career at the age of 17, and over the years, I have accumulated a wealth of experience across various roles and industries. Currently, I serve as a Travel Coordinator at ParadiseWeddings.com, a role that has allowed me to blend my passion for travel with my expertise in customer service. In this position, I facilitate seamless experiences for wedding attendees, managing everything from hotel accommodations and transportation to tour arrangements and guest inquiries. My responsibilities include negotiating rates, coordinating group transportation, and providing personalized assistance to ensure guest satisfaction.

Before joining ParadiseWeddings.com, I was a Coach & Sales Manager at Laak Mobility Group in Cancun. There, I reviewed and analyzed sales processes, identified strong sales talents, and developed effective training plans. My role also involved managing training programs for newly hired sales staff and providing ongoing support to enhance their performance.

Prior to that, I worked as a Sales Executive at Rent 2 Own Trailers, where I excelled in planning and implementing sales strategies, negotiating and closing deals, and consistently meeting sales targets. My experience also includes a stint as a Plaza Manager at Budget Rent a Car in Playa del Carmen, where I supervised daily operations, managed a team, and implemented strategies to boost profitability and operational efficiency.

My journey in the travel and tourism industry began with Cancun Adventures, where I supported sales representatives, promoted tours, and addressed customer complaints. At La Haus, I specialized in negotiating real estate transactions and analyzing market trends to identify opportunities.

My career also includes valuable experiences at renowned organizations such as Hertz Mexico, where I held dual roles as Sales Area Manager and Training and Development Manager, and TravelTab (Frontline Technology Solutions), where I was a Performance Manager. In these roles, I developed training programs, motivated frontline agents, and maintained high levels of professionalism and morale.

Earlier in my career, I worked at Newark Electronics as an Account Specialist and at Teleperformance Mexico as a Supervisor of Operations, where I honed my skills in customer relationship management, sales growth, and team supervision.

Throughout my career, I have demonstrated a commitment to excellence, a knack for strategic planning, and a passion for enhancing customer experiences. I am adept at using CRM tools like Salesforce and HubSpot and possess strong negotiation and communication skills. Whether it's coordinating a wedding or closing a sales deal, I strive to deliver outstanding results and build lasting relationships.

Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.