Ketrina Zimkonde Mhango

Country of Citizenship/Residence Malawi SUMMARY I have vast experience and broad understanding of developmental projects programming, Monitoring & evaluation and research. I have worked in local and international organisations. I have worked on projects focusing on WASH, social protection, eradicating poverty, health and Education. Driven by the desire to see sustainable social change and trendsetting leadership. WORK EXPERIENCE Mobile Phone CONCERN WIDE PERSONAL INFORMATION WORLD March 2022 up-to-date Date of birth Gender Email: Languages -English -Chichewa Professional Skills -Project Management -Leadership -Research -Monitoring and Evaluation -Oral & written communication -Microsoft Office; Excel, PowerPoint - Data Collection & Analysis Softwares i.e. SPSS, KoBo, ODK MALAWI NETWORK FOR OLDER PERSONS ORGANISATION (MANEPO) July 2020 - Dec 2021 MAEVE PROJECT; ENERGIZING DEVELOPMENT (EnDev) PROGRAM IN MALAWI Sept 2019 – Jun 2020 MONITORING EVALUATION ACCOUNTABILITY AND LEARNING OFFICER ( ALL PROJECTS) ● Managing the M&E of all project activities including the development and implementation of M&E systems and tools in line with the programme results framework ● Providing leadership on formative research activities and conduct baseline / end line surveys. ● Building the capacity of project and partner staff to ensure high quality data collection and reporting against all project activities. ● Leading documentation and dissemination of programme results. ● Responsible for systematic receipt, processing and response to Complaint Response Mechanism (CRM) from Concern programmes ● Development of reports for management and strengthening the CRM system ● Contributing in the overall systematic documentation of Core Humanitarian Standards (CHS). SOCIAL PROTECTION PROGRAMME MANAGER/ACTING HEAD OF PROGRAMMES ● Managing the Irish Aid funded AFFORD-II programme in line with donor requirements ● Providing thought leadership, capacity building and oversight on social protection work in Malawi ● Representing MANEPO in relevant ethnical forums ● Fostering partnerships with relevant stakeholders ● Budget tracking of the programme activities monthly and address any gaps/challenges. ● Preparing and submitting of timely and quality programme reports to the Regional AFFORD Manager ● Monitoring and Evaluation ● Providing need based technical support to MANEPO network members on social protection issues, including development of policy briefs ● Engaging and supporting government in the promotion, designing and implementation of social protection systems and programmes, i.e old age pension scheme ● Provide information to the media for use in advocating for income security of older persons ● Facilitating meetings and platforms for discussing social protection issues MONITORING AND EVALUATION MANAGER • Designing and maintaining the Monitoring and Evaluation Systems and frameworks; log frames, work plans • Data collection, cleaning and analysis • Developing baseline data for each project component and for all project indicators. • Consolidating data on a regular basis to measure achievement against the performance indicators. Progress reporting, project mid-term review and final evaluation. • Identifying and providing technical support to project partners. • Organizing refresher trainings on M&E for partners as required. • Identify lessons learned and develop case studies to capture qualitative outputs of the project. • Providing advice to Head of Programs on improving Program performance using M&E findings. MONITORING EVALUATION ACCOUNTABILITY AND LEARNING (MEAL) AND EMERGENCY COORDINATOR ● Developing WASH program M&E tools/methods/database to capture gender disaggregated data at multiple levels, supporting data collection, cleaning, analysis, research, and dissemination. ● Updating and implementing of the DI-WASH and WASH Program (School Led Total Sanitation & Community Led Total Sanitation) M&E frameworks with project stakeholders and WASH teams. ● Building capacity of WASH program staff and relevant government and community partners on M&E related issues. ● Developing monthly, quarterly and yearly detailed project activity implementation plans, and Donor reports. ● Conducting field visits and supporting the development of improved information management systems and photo gallery within the program ● Work in close collaboration with Carbon Finance Coordinator and Energy Unit to monitor carbon finance boreholes. CALL CENTRE MANAGER ● Managing overall operations of the call Centre. ● Designing, implementing and updating survey data ● Data cleaning, analysis, quality control and monitoring accuracy of original data ● Ensuring that policies for data privacy, security and backups are adhered at all times ● Training Operators on how to use the applications ● Translating and discussing questionnaires modules for each month ● Ensuring operators understand their task and execute them accurately. ● Identifying and finding solutions to problems related to data management at the Call Centre. ● Developing donor reports weekly, monthly, Quarterly & Yearly DATA OFFICER • Qualitative and quantitative data processing • Data collection through interviews of different stakeholders; households, HSAs • Checking of data consistency, data entry and analysis • Assurance that all HSAs are receiving motivation and data quality SMSs a day. • Conducting data quality assessment with the HSAs • Training HSAs, Village Health Committees and data • UNITED PURPOSE; Charity Water, DFID & UNICEF funded WASH Programs, called Dowa Integrated Water Supply, Sanitation and Hygiene (DI-WASH), Dowa Kasungu WASH and Universal Sanitation Hygiene Access through Participatory Engagement (USHAPE) Nov 2015 – Mar 2019 NATIONAL STATISTICAL OFFICE; World Bank Project Listening to Malawi Programme (L2MS) Welfare Monitoring and Evaluation of Development Programs across Malawi. May 2014 – Oct 2015 NATIONAL STATISTICAL OFFICE; John Hopkins Health Program-Evaluation of the maternal New born and child health (MNCH) Rapid ScaleUp Program in Balaka and Salima districts May 2010-Apri 2014 • • • • entry clerks Making follow-ups on the community-based activities to monitor and ensure progress on the HSAs extraction forms. Assisting in the establishing and maintaining an effective and efficient record management and paper filling system Keep records of work completed Training enumerators on how to use the database EDUCATION BACKGROUND 2021-Current (Pending) Master’s Degree in Business Administration, Amity University - Bachelors of Science Degree (Information Technology), Amity University in India association with Chancellor College, University of Malawi 2008 - 2010 Advance Diploma in Computer Science Processing III, ABMA UK SHORT-TERM COURSES/CERTIFICATES & Information 1. Safeguarding certificate by Concern World Wide, April 2022 2. Certificate in Project Management, Proposal Writing, Project Monitoring and Evaluation and Data Analysis, provided by CRD Malawi in 2015 3. Certificate in Introduction to Microsoft Office, Chancellor College of Malawi 2007 REFEREES Saul Miwanda Operations Manager MANEPO Box 51408, AGMA House-3rd Floor Limbe, Malawi Faith Khonje Finance and Administration Manager Maeve Project P.0.BOX 144 Lilongwe, Malawi. Email:- Email:-m Mobile: - Mobile: - Mr. Smorden Tomoka Head of WASH United Purpose (Formerly known as Concern Universal) P. O. Box 159 Lilongwe, Malawi Email: Smorden.Tomoka@unite d-purpose.org Mobile: -, -