Kesiah Bugto

My focus is on customer satisfaction. Though it's a common target for every business, I know the very importance of it. We are all customers, and all we want is to get satisfaction with the quality of the product or service. I can help you with providing this satisfaction to get loyal customers. Your excellent product along with great customer support will always lead to more success!

I'm Kesiah, Customer support for 10 years. I've initially worked as a restaurant staff and afterward a Call center agent where I learned and honed my skills until I reached Upwork. I have worked as a Phone Customer Service Representative, Sales, and Technical support with experience in Bed, Bath, & Beyond, Tracfone, Spectrum, & Metro by T-Mobile. Some of the tasks that I've done is providing support via email, social media support and marketing, remote support, decision making on a case. I'm proficient in working during peak hours, handling customers queue, and multitasking in certain circumstances while still bearing professionalism. I guarantee a 100% dedication and quality of support.