Keshia Blackson

Keshia Blackson Virtual Business Assistant- Career Accomplishments ● ● Built strong , high-performing teams. Performed administrative and office management duties necessary to support a staff of 40 which included (doctors, assistants, and front office administrative). ● Started my own Virtual Assistant Business Skills Proactive, resourceful, and adaptable professional with 20+ years of managerial and high level administrative experience. Proven and measurable track record of using independent judgement in the resolution of challenges and the performance of assigned tasks. Analytical thinker with excellent organizational skills. Impactful team player who has a positive influence and coaches to success. Experience KB CanAssistYOU- Virtual Assistant. Fort Washington, MD ​ - Owner August 2018 - PRESENT ● ● ● ● ● ● ● ● ● ● Data Entry Scheduling and Calendar Management Inbound Phone Calls (Google voice) Email and Inbox Management Internet research Billing and collection follow-up Bookkeeping Interviewing staff Social Media Management I help businesses and entrepreneurs be better than they already are! Team Placement Services Inc. Alexandria, VA​ - Office Administrator January 2017 - June 2018 ● ​Day to day operations of an Front Office Administrator Batz & Weiner Family Dentistry. Lanham, MD​ - Office Manager June 2016 - November 2016 ● Managed a large multi speciality practice. ● Supervising day to day operations such as scheduling, patient flow, and staff. ● Human Resources- interviewing hiring, benefits enrollments, performance appraisals, and payroll. ● Billing and processing insurance claims. ● Processed Bi-weekly staff payroll and managed accounts receivable. ● Coordinated with insurance companies regarding insurance claims and reimbursements. ● Oversaw meetings, and addressed patients concerns. ● Demonstrates a knowledge of HIPPA Privacy and Security Regulations by appropriately handling patient information. EDUCATION The Catholic University of America. Washington, DC​- Certificate August​ 2014 - January 2016 Health Information Technology Udemy HIPPA Compliance ​-​Certificate Software Zoom Canvaub Dubsado Convertkit Google Docs Dropbox Calendly Trello Microsoft Office, Excel, Powerpoint Quickbooks