Kervens Tinor

Hi!

Thank you for taking the time to read my profile.

I am a TOP RATED freelancer on Upwork and I think that I have the customer experience and skills that are required for any Customer service Position.

I have been working in the customer service industry for over 8 years now. I have completed multiple tasks like e-mail, chat and phone support, Quality Advisor, currently working as an operation supervisor and Assistant trainer. I have used Zendesk, Eom, Gladly, Synergy, Moxie, Slack, OIS to provide email, chat , ticket and phone support in English, Spanish, French and Haitian Creole. I am fluent in all languages mentioned before and I can perfectly write them.

If you hire me, you may expect me to entirely commit to this project, to be professional all the time. I am a fast learner, you may expect me to quickly learn the process and get ready to work. Most importantly, I pay close attention to details, you may expect me to give 100% of my capacity to perform this position.

I think an interview would be the best way to discuss further. I look forward to hearing from you.