Keren Pena Cabrera

Keren Peña MA in Communications CONTACT ME Remote- /- linkedin.com/in/keren-pena- EDUCATION Western Michigan University MA in Communications - Bachelor Degree in Marketing Instituto Tecnologico de Santo Domingo- SKILLS Time Management Work autonomously Interpersonal Communication Budget Management Salesforce ● eMDs ● Office ● Teams Trello ● Slack ● Zoom ● Project Management ABOUT ME Bilingual Professional in the area of communication, specializing in logistics and international development. With 15+ experience in non-profit international organizations. Leadership focused on fulfillment of objectives. Competent in management of cross-cultural environments. WORK EXPERIENCE Customer service /Virtual Assistance Upwork l Remote 2022-Current Provide customer service to institutions from USA in the banking, medical and marketing field. Verification of insurance's eligilibiluty and benefitis for both Medicaid and privates. Virtual Administrative assistance for 1+ year. Answering e-mails and phone requests, appointment scheduling, meeting coordination, event and travel planning. Document tasks. Update CRM’s. Executive Assistant Edify l Dominican Republic - San Diego, CA - Provided administrative support to the CEO preparing presentations, documents and minutes. Managed Project and Program level activities for projects critical to EDIFY ($92K budget). Budget management and completed expenses reports (6K monthly budget). Arranged detailed travel plans, including itineraries, tickets, accommodation and timelines. Hosted 300+ donors, sponsors and stakeholders to introduce the fundraising program of Edify. Coordinated the logistics for meetings internally and strategic activities with associates. Program Coordinator Fundacion Sur Futuro l Dominican Republic - Provided program support to 11 centers in Region South to ensure region and county achievement of Social Services program goals. Participated in weekly meetings to evaluate and improve performance of newly community leaders. Completed expenses report. Prepared project status report. Complementary Interventions Specialist Compassion Internationl Dominican Republic - Research for 10+ grant proposals writing in a period of 1 year with the intention of communities' development. . Helped to raise thousands of dollars in funds for new and advanced education programs. Drafted reports and proposals. Prepared and coordinated oral and writen communications Administrative Assistant | Tours & Visits Specialist Compassion Internationl Dominican Republic - Processed expenses reimbursements. Arranged meetings logistics as schedule it, reserved conference rooms, sent follow up minutes. Composed and prepared correspondence. Assisted the manager with daily administrative activities as requested. CERTIFICATIONS IELTS - English Proficiency Exam 2022 IS0 9000