Keren Duah

KEREN DUAH - |-EDUCATION Kwame Nkrumah University of Science and Technology September 2020 B.A Geography and Economics ● Key Modules: Research Methods, Financial Accounting, Data Analysis, Geographic Information Systems, Human Sociology, Tourism development. ● Dissertation: “The informal economy: a case study of issues in the economy”- First class awarded. WORK EXPERIENCE Safety Service Personnel- Ghana Civil Aviation Authority October 2024 ●Developed a virtual tracking system for external document monitoring and dispatching using Excel reducing client wait time by 70%. ● Answered telephone calls from clients to set up meetings for pending issues. ● Maintained client satisfaction through appointment setting. ●Served as a personal assistant to directors by reminding them of meetings and travel dates. ● Performed secretarial duties such as receiving, recording, filing and dispatching documents. Safety Intern- Ghana Civil Aviation Authority. October 2023 ● Ensured that conference rooms were ready for meetings at all times. ● Welcomed and assisted clients with the documentation of their details as the front desk receptionist. ● Transcribed audio recordings of meetings for book keeping. ● Assisted the recording and acquisition of office equipment. ● Served as a personal assistant to directors by reminding them of meetings and travel dates. Day Care Teacher- Academia Vista International School January 2024 ● Documented all special health cases of kids including allergies to aid planning and avoid allergies. ● Administered first aid to students in cases of minor casualties. ● Engaged parents in meetings to discuss child development. ● Ensured that students were well fed and clean at all times. SKILLS ● Technical Skills: SPSS, Excel, WPS, Canva, Email management. ● Soft Skills: Excellent communication skills, creativity, professional problem solving and management, Policy and Guideline Compliance, Teamwork. EXTRA CURRICULA ● French Club Secretary. September 2017 - September 2020 ● Track team member. September 2017 - September 2020 ●KNUST Debate Society member( 4th place RP BAFFOUR PUBLIC SPEAKING AWARD 2021)